Sia Cape Town reviews and complaints
Inferior quality, not what advertised, wrong size, not disclosing in their return policy that goods have to be sent back to China
On 4 November I ordered 2 pairs of boots and a coat from Sia Cape Town, advertised as real leather and down coat. What arrived 3 weeks later was plastic boots, shocking quality, very cheap, and the wrong size, the coat has no down filling at all. I wanted to return the boots, since the website states: easy, hassle free returns I was sent a form to fill in...
Read full complaint and 1 comment2 pairs of denim jeans
I purchased 2 pairs of jeans online via their website Sia Cape Town. They were advertised for R1625 a pair but discounted down to R787.55 ea. They looked of great quality and the model looked very nice in the picture. Only after the order was placed was it brought to my attention that it was being imported not from a local supplier in Cape Town.
Order was received on the 12th of October 2023 and I notified them immediately that the jeans received were too small. They suddenly came back with a 14 day returns policy yet their website says 30 days. The quality of their denims are not worth R1658 ea the label screams CHINA L they give one the run around and you must pay for the return of their inferior product definitely not what they advertise.
I'm deeply disappointed that we still have companies our there ripping consumers off. They should be ashamed!
Country of complaint: South Africa
Website: siacapetown.co.za
Claimed loss: R1575.10
Desired outcome: I'd like a refund of my money. These denims are not great quality..
Bad quality product received, companies' return "policy" makes it almost impossible to return
I bought two pairs of boots online on 18 September 2023. I received an e-mail ([protected]@siacapetown.co.za) indicating that my order #2181 was confirmed. On 20 September 2023 I received another e-mail indicating that a shipment for my order was on the way, along with a YunExpress tracking number. I was very surprised to see that the boots came from China, it...
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