Sheridan Labs Ltd reviews and complaints
Fraud
I ordered the free trial size on the internet and the pack of 60 Raspberry Ketone Blast and 60Cleanse xtrem I paid postage of £9. The packets arrived on Monday 3rd March. I made a note in my diary as I began to diet that day.
NINE days later my bank account has been debited by £95.00 for Raspberry ketone and £89.00 forCleanse xtrem making a total of £184.00 although i have not received any further supplies. I realise I, with others have been a victim of fraud as this company have over 420 cases against them
I have contacted by Bank who will put a stop on further attempts to extract money from my account.
No telephone number is given by this company although postings show that they are uncivil to enquiries. How can i get compensation?
The complaint has been investigated and resolved to the customer’s satisfaction.
Unethical Practice
I was stupid enough to order Raspberry Ketone Blast and Cleanse Xtrem on the internet. I understood that it would be a 14 day trial and I paid £9.90 for the pleasure. My order duly arrived, however it was a supply for a month. Silly me, I thought perhaps the company had revised the offer. On checking my bank statement recently, I discovered that my account had been debited by £95 for the raspberry ketone and £89 for the cleanse xtrem. I sent two emails to the company, neither of which was even acknowledged.Today, 10/02/14, I telephoned the company and was told that as I hadn't contacted them within a 14 day period I was liable for the costs. Apparently they charge these amounts respectively for 1 packet of the product! When I pointed out that I could buy the same stuff on Amazon for a fraction of the cost, It was inferred that anything on Amazon would be of an inferior quality. I was also informed that as I had accepted their terms and conditions (difficult when their webpage links don't work!) I was liable.My point is that I signed up for a two week trial in good faith and strangely enough, I was told that had I contacted them within the two weeks, I could have kept the supplements at no further cost. I find that odd. I also find it odd that I was offered an immediate discount on all further orders, resulting in the actual cost per supplement becoming £29!Having browsed the internet, I have discovered that the company concerned, Sheridan Labs Ltd. 11, Church Road. Great Brookham. SurreyKT23 3PBhas been mentioned numerous times as being less than ethical in their dealings. A great many people have registered complaints.Please be aware because nowhere on the website is the actual company named, not so far as I could see, anyway!
LIKE ALL OTHER COMPLAINTS I HAVE COME ACROSS FOR THIS COMPANY, CHARGES HAVE BEEN TAKEN FROM MY CREDIT CARD ACCOUNT. I HAVE BEEN UNABLE TO CONTACT THEM DIRECTLY. I HAVE INSTRUCTED MY BANK TO BLOCK ANY ATTEMPTS THEY MAY MAKE TO TAKE FURTHER FUNDS & SHALL RETURN THE SHIPMENT THEY HAVE SENT.
They also go under the names pioneer labs, beach ready inc, raspberry-ketoneblast.com, JEM marketing (say they are only despatch company for these others) and of course head office PPF Shipping Ltd! If you want to help bring them down call me Kate [protected] I am in Cambridge Uk
I too was fleeced when I got a 14 day trial, which by the way starts on the day you order the stuff, regardless of the fact that you don't get it until a week later! PP ( £4.95 x 2) was taken out of my A/C 5 days after I ordered & 7 days later £184 was withdrawn from my A/C. I rang the phone # that I eventually found but got nowhere! My bank put a block on this company & I have had to get a new card, so at least they cannot take anymore money. I have just been onto another site where there are lots of complaints about this stuff...its YOURWEIGHTLOSSAID.COM seems to me that have got a rather big scam going!
I ORDERED TRIAL SIZE OF RASPBERRY KERTONE AND CLEANSE XTREME. ABOUT 2 WEEKS LATER AND WITHOUT MY KNOWLEDGE OR CONSENT TWO FURTHER AMOUNTS TOTALLING £189 WERE DEBITED FROM MY ACCOUNT. THIS COMPANY IS TRADING FRAUDULENTLY. DON'T USE THEM.