I got a puppy supposedly 9 weeks old at the time I inquired. I don't know if I can believe a word out of anyones mouth after my experience. Nice people all the way up until I had the dog already and I had issues. I'll just share some of the email traffic so that you can know that you do not want to be involve with this company whatsoever.
I'm sure you know already that I got the puppy we named him Kieran. It's a Celtic name meaning Dark poet by the sea. He had his first vet appointment yesterday and he weighs 2.8 pounds and he's never had a problem with eating or drinking water I give him daily vitamins and they started him on heartwarm pills 1 now 1 on feb 1 and then he'll be on them regularly. Today though his appetite dropped a little and he has been a little sick.
I wanted to ask you if you are aware of the manner in which they deliver the puppies? Don't get me wrong I love the puppy and I have a huge heart and I also have a mind. When they showed up with him the woman got out of the mini van and warned me that he needed a bath and a breathe mint. Not a big deal until I took him from her and he didn't just stink it was awful. There was Feces and urine matted in his fur. I bathed him and the smell is still in his coat. The vet gave me fish oil tablets to try to help it out because his skin is flaky too. I listened to everything you told me I even feed him the same food you were feeding him before. The woman who dropped him off told me that she was transporting multiple puppies. I just can't believe they would transport all of them in one location so that they can all trample through each others waste. The same way that it isn't right to rub a puppy's nose in his mess is the same way that their transportation methods are abusive.
I discovered today that he is sick I'm not sure what is going on with him yet. He still has a strong spirit but he coughs and hacks up white foam which is all symptoms of Kennel cough but I'm not a vet. I'm taking him back to the vet tomorrow. Hopefully it is Kennel cough and not something more serious from the bacteria he was covered in.
I'm not angry at you my experience in dealing with you was great but I'm telling you all of this because I hope that in the future you will reconsider sending puppies through their delivery service because they aren't very good to the puppies. Feces carries all sorts of bacteria that can cause disease.
This was my first email after the dog got to me. What is coming next is how the breeder responded.
What do you want them to do... stop in a gas station and give the dog a bath with cold water and paper towels. No blowdryer. they don't have a sink in their vehicle. I Don't want a shipper taking scissors or hairbrush to my doggy while driving on a road.
The puppy is in wood chips so that if they pee it goes down below and doesnt and get all over them... but there's nothing you can do about poop. What's your suggestion ?
They step in their poop often before It can be gotten to. when they poop in the wood chips... they are in a vehicle so... a little bit of moving around sometimes the woodchips stops the poop from getting or dropping off their little [censored]s. What is your suggestion?
Didnt you read the required delivery page where it says that the puppies need to be bathed after they've been shipped and doesnt it say also the same thing in your shipping contract. so why would you be upset about the delivery driver getting out and making a small joke about it. I think it's funny.
also I believe it says on the website on the delivery page... that if you have a problem with this do not use the shipping company because there is nothing they can do about it. Maybe you skipped over that paragraph.
How do you figure that all these puppies are together... ??? My puppies were only in my tote with my puppies. You're telling me that two small puppies can't share one travel bin. Explain to me why not? Explain to me how two puppies trample all over each other ? how is that possible only 2 puppies. Abusive ? Where do you get saying that putting two puppies in 1 travel bin is abusive. How dare you? What's your suggestion ?? I wanna know what is your suggestion ? You want each 1 of my puppies to travel completely alone... do you know how stressful and lonely that would be ? Who cares if they stepped in each others poop... who the hell said anything about trampling... explain to me how two puppies trample each other ????
I'll tell you what they do... they sleep together, they eat together, they play together and that's how they are transported ... the most common sense and caring way that any dog breeder would agree two puppies traveling together. Not all by themselves ...so that they can stay perfectly clean just for you.
You think the puppies poop and the girls just sit there in the vehicle and smell it. NOT... as soon as they smell it ...they get back there and pick it up... Sometimes its immediately, sometimes it's within a few minutes, sometimes it's within 20 minutes or less because they are in the middle of something. So you think that they're sitting in that vehicle with 65 piles of poop... are you kidding me. you said that you have a mind... why don't you use it.
Covered in bacteria give me a break...puppies are messy. you know nothing about raising puppies they are completely messy. Its probly something common like coccidious or giardia... ask your vet for albon and metro.
You really lack any real information. I want you to tell me how to transport a puppy since you seem to know a better way. BE SPECIFIC.
Do they walk all the puppies outside at a rest area...ever heard of parvo ??? Some of them are too little for a leash and collar. I don't want my puppies leaving their travel bin at all, thank you.
Should they stick a plug in their butt. Maybe duck tape them to the side... so they can't move around at all and they cant step in anything at all. Are you aware that they sit in therir water bowls... sit in there food bowls. they play in their water bowls. they play in their food bowls these are puppies... animals.
Guess what when puppies get done eating... you wanna know what they do slober all over each other. on each others faces, necks, heads, bodies and so on. A clean puppy is only clean whenever it lives alone.
Put two puppies together or 3 puppies together or 4 puppies together... they are filthy little piggies.
You just accused people of being really gross and abusive so I expect you to tell me what you would do. Give me your suggestions please.
If I ship my dog thru airlines guess what they don't even check on my dog, they don't pick up it's poop. they don't open its cage door. they don't check on it . They don't water it. they don't talk to it. They don't feed it. They don't treat it if it vomits on the ride. They do nothing.
I will forward your message since you're accusing somebody of animal cruelty to the shipping company which should be taken extremely serious.
I have known those girls for 8 years and I don't know what I would do with out them.
I'll be waiting for those suggestions ?
This was his first response to me of which he continues to antagonize me and he has no care in the world that the puppy I've had for only 4 days is sick. I will not put anything on here past what I have told you. If you are thinking about buying a dog from this website don't. and in addition to that if you don't trust me get your breeder's name... Google it and see what comes up I know I didn't and now my puppy is sick. If it's not a licensed breeder you are buying from they will only through it in your face later that you can't report them to the USDA. No matter what website you go to make sure you know fully what they are about. On a final note look up the USDA regulations on animal welfare and make sure that you are buying from a place that has to abide and don't trust stores just because they have been there a while. research your breeder before you buy no matter where you get the puppy from.
We were trying to buy a puppy which showed a price with delivery included however we asked for a lesser price...
I do not have a complaint... I simply wanted to clear somethings up that I have read. Number one this is NOT A PUPPY MILL!!! I was treated with the upmost respect and all my questions were answered in a timely manner. If no one was able to return my phone call I was send a text or an email with the answers I was waiting on. When I called to inquire about a puppy I was given the breeders direct number and name along with their email address. The Breeder then called me back since I sent them an email with questions and concerns. I felt that the people were quite professional and even the two ladies who delivered my NEW SCHNOODLE to me were friendly and sociable. I have decided that the people on this forum who are complaining were either rude and miserable to begin with and are just complainers by nature or did not follow all the procdures or read all the information provided by the site. If I were to ever get another puppy I would surely use this site and am going to refer my family as well.
Puppies234.com is most definatly NOT A PUPPYMILL. There are tons of complaints on here accusing them of being one & if you read their website which is very consise and clear it is easy to see that they are by far not a puppy mill. I know three people that have purchased dogs from them & they have all had wonderful experiences. I have called in regards to several puppies over the last few months and they have always answered my questions in a proffesional manner. I have finally chosen a puppy to purchase from them & once again they were so polite & well organized while setting my inforamtion up for purchase & delivery. Perhaps all of you people that are having negative experinces with puppies234 need to review your own attitudes. Puppies234 is a great website & they are great people offering a both reasonablly priced dogs as well as a great delivery system (NOT SHIPPING)
Diane what you are doing is very wrong!!!You sold my family a very sick yorkie. You think you getting away with what you doing. You well have your day in court. My family has spend so much money on this dog. You do not return phone calls. Everything i have read about you are true. Stop selling sick dogs. Your dogs are carry pervo virus and you know it. You dont care. Puppie234.com is no good.
Bought a puppy from here and two days latter it died. Vet said it was a worm infestation that was not treated. They claim to have dewormed thier dogs but i guess they lied.
I am a 9 yr. old writing this to tell people NOT to use this website!!! http://puppies234.com. I am making this complant because people need to know that these people at puppies234.com DO NOT return phone calls if you are interested in one puppy!!! My Mom found the website and showed me the yorkie page. I found this puppy that I fell in love with!!!So my Mom called them to tell them that we would love to buy her and to please call us. When the lady Dee called us she told my Mom that her name sounded familiar and she needed to check some list they keep so she had to call us back. I couldn't understand why this lady thought that we were someone else, but my Momn told me n ot to worry and that after the lady checked her list she would realize we were not the people she was thinking of, and she would call us back. While we waited to hear back from them, I was sooo excited that I checked the website hourly to look at the puppy I was in love with. I even read their website and made lists of all the things that I would need to take care of a small dog. I was so happy at the thought of getting this adorable puppy.I kept asking my Mom to call them, but she kept telling me that she wanted to follow all of their rules and not bother them so there wouldn't be any reasons for them to have a problem with selling us the puppy. She also told me that on their website it says they are fair and hold the dog for the 1st person that called for the dog and we called within minutes of her pic being posted so she was sure that there would be no problems and that maybe Dee was just busy, but she was sure she would get back to us since she allready told us that Ryvella was still available when she called. When I went on the page on 4/16/2010 to see look at her again and make sure she was there, I couldn't believe my eyes!!!She was gone!! I broke down in tears for 1whole hour!!! Dee if you or the owners are reading this- I give you a thumbs down for your rude attitude when you spoke to my mom (Dee) and for being a heartless company!! You want respect well you should give your custimors respect also!!! You say you are professional well I think you are UNPROFESSIONAL and VERY VERY VERY RUDE TO YOUR CUSTOMERS!!! I do not agree with the people saying that you are nice you might have nice pups, but you are not nice!! I agree with the people that say that you are rude and anything else about being mean!!!I have always been taught to treat others the way I want to be treated, well if you believe the same thing then I guess you want people to be rude, mean, and uncaring. I guess my Mom being so nice might have been the mistake, maybe if she was mean and rude like you we would be getting our new puppy!!!
A very SAD and HURT 9 yr. old:(
These people are puppy Nazis!!! Their website is very demanding with many rules and codes of conduct that they expect you to follow, but there was a dog named Ryvella that my 9 yr. old fell in love with, so I figured I would follow all their rules about calling and give them a call. I read all the info on the website 2x before I even placed the call so that I would be able to answer any question that they may have asked me. When I made the call I was overly nice!!! I left a nice short message as they requested, with all of my information, and as I said I was more then pleasant!!! We eagrly waited for a return call, which I got about 2 hrs. later only to be rudely told that my name sounded familiar and she thought that I may have been someone that they had problems with in the past, I politely advised her that this was the first time that I ever called them and in fact I had only come across their website over that past weekend. She said that the dog I was interested in was available, but she would have to call me back. I didn't get a call back that night, and I waited the requested 24 hrs. to call them back. I again left a very pleasant message letting them know that we were still very interested in the puppy and that I would greatly appreciate a call back to let me know what was going on. I was not bothersome or rude at ALL and now 4 days later not only did I not get the courtesy of a return call, but I came home to my daughter in tears because the dog she fell in love with is no longer posted on the site so they obviously must have sold her to someone else!!! This dog missed out on a great loving home!!! We are animal lovers and would have taken great care of her! If Dee or any other person from puppies234 reads this I would still like to know why I was refused the opportunity to purchase a puppy from you???? I realize that you keep a "black list" of people that you have had problems with in the past, but I am not one of them!!! If Dee took the time to ask me any questions or gather any information about me she would have known that I could not possibly be the person that she thought I was. My last name is very common, so if you really do keep records of the "problems" you should have been able to see that I was not the person you thought I might be. You do a lot of talking on your website about how you expect people to act kindly towards you and to be respectful when they are calling you, but you are the one that needs to take a course in coustmer service to learn how to treat nice people fairly. I have never been treated so unfairly and rudely, or dealt with someone that is so unprofessional. You claim to be "family" people on your website, I hope that letting you know that you broke a little girl's heart today might make you change the way you treat people and run your business!!!
DO NOT USE THIS COMPANY TO PURCHASE A DOG!!! I called to inquire about a dog and the lady who answered was VERY RUDE and UNPROFESSIONAL. (I somewhat anticipated this b/c there is much defensive, attitudinal commentary on their website. But, I digress...). When I initially called she had me on hold for a very long time, so I eventually hung up. Then when she called back she was snappy.; While I was asking about a certain dog, she cut me off in the middle of my question to repeatedly correct the way I pronounced the dog's name. (VERY IMMATURE!). After crossing that hurdle, I was yelled at for inquiring about whether or not there would be another litter of this breed. I was told that "there are always more litters". (well, of course there are. Obviously I was asking about the NEXT litter that would be available so that the dog I was interested in would have a playmate from the same family. Duh!). When I told her that there are only 2 shorkies on the site, she interrupted me and said "No there's not, there's over 15. Didn't you check the Yorkie page?" (She said this with much attitude). Obviously, this genius doesn't understand that I was interested in shorkies that are from the same family as the dog I was interested in. Perhaps, if she toned down the attitude and put on her listening ears, she would've caught that.
There is a particular section on the page (under the "delivery" tab) that speaks of how they've blacklisted customers who were rude. I thought it odd and very unprofessional to broadcast that on the website, but after speaking with little miss attitude, I now understand why it's there - they seriously lack in customer service and in turn people give them a taste of their own medicine. I am sooooooooo glad I called before purchasing a puppy. I cannot imagine the nightmare I would be in for if I decided to do business with these heathens.
My advice to someone to looking to purchase a dog from them - DON'T! It's not worth the headache. I also encourage you to read the entire website - the overall defensive, malicious tone will turn you off...and if that doesn't, a phone call certainly will. There are much FRIENDLIER breeders out there - use them instead! There's a reason why these backyard breeders have OVER 200 complaints - take that as a hint.
We contacted this breeder for information/paperwork on a puppy we adopted from her through our neighbor. Dee [protected], Box 544, Bradford, PA 16701) has been nothing but rude. She is inexperienced and has no clue what she's talking about. I would definitely not recommend buying from her since if she has an abbrassive rude attitude with polite strangers I cant imagine how she treats these puppies to get $$. She's definitely running a sad puppy mill. I'd stay away from her. SHE needs some training.
I can't beleive You people are on here calling these people a puppymill. They are not a puppy mill. I...
This company is supposedly made up of a bunch of independent breeders. They advertise on-line. The put up...
I am on here writing cause I got a puppy, a cavachon from these people and it is a wonderful smart dog, best dog I ever had. I bought my cavachon about 4 years ago from an older man, he lived in Coudersport PA. I traveled from Boston Mass all the way to this mans house. It was 9 hours away and I only paid $200 for my puppy. Anyway i called him back this fall for another puppy and he told me that he was going deaf and couldnt hear folks on the phone anymore so he put his puppies on this site called puppies234.com. So i went to the site and I talked with Dee and also a Meri. They were both great. Dee helped me with a problem I have been having with my cavchons skin. She told me it was the dogfood I was using. I took her advice and changed the food, something my vet couldn't figure out or help me with. I stop feeding my dog red and orange colored food made by Beneful and my dogs skin allergies went away and have stayed away. I bought another cavachon from this puppies234.com and last week he was delivered to my home by a very polite, pretty young gal. Puppy was clean and he was white to boot. Glad to have my dogs, Max and Rudy are my boys now and with my wife gone to heavan, they keep me great company. Seems everyone on here comlaining hasn't ever been to any of these breeders homes and none of these people complaining have bought a dog from them. The people on here saying good things have actually been to the breeders homes and have bought dogs from them. Look this lady on here is ### cause of something written in their refund section and is saying not to buy a dog from them, but she called about their puppies, didnt she. Yes, she did. now she has something to say about it cause she didnt get along with Dee. If their refund section bothered her, then why did she call about a puppy ?? That right there tells you that her opinion shouldnt matter.
I called these puppy breeders to inquire about their dogs. I said to them, "hello, i was calling about more information about your dogs". And the lady on the other end replied, "what about them?". The conversation was very brief and with everything I said she replied to me that it was on the website. I finally said to her that I didn't feel she was being very helpful. "And then her final response before she hung up on me was, I'm f------- sorry you can't read". I was absolutely shocked. I couldn't believe what kind of people these people were running this buisness. I was calling during the hours they listed, and was very friendly. You would think they would be friendly and want to inquire about you, the puppy buyer, to insure I was qulaified and was going to give the dog a loving home. I would say to the people running it, if you do not want people calling and inquiring, then don't list a phone number, instead an e-mail address.
I never called back again and wouldn't, b/c there are many wonderful breeders out there I came to find. I think poeple like that are just out to make money and could then therefore be looked at as a puppy mill, not a breeder. I am concerned for the puppies themselves and how if she treated me like that on the phone with no remorse, how do they treat helpless, innocent little animals? I looked at all of there returns they had with their puppies. I couldn't believe the amout of sicknesses that were listed these dogs had, and there were even two deaths of the puppies three days after it went to it's new home. I have NEVER heard of that. The puppy was obviously ill and not taken care of well enough. I am sad to see an organization as unprofessional and crude as they are. I hope people do still buy the puppies though, to get them healthy and make sure they are in a loving home. I hope the people who run this organization realize that when you have this many complaints, it is legitimate and they need to change their tune a bit.
I was looking to buy a puppy on 11/11/08 I called about a puppy and was told to call back the next week if...
The website is concise, honest and trustworthy. I called on a Sunday and was asked to call back within one hour, and at that time requested the information on the puppy. All my information was taken, no deposit required, all on the honesty system. My puppy was delivered with a scheduled time of delivery at 10:15 the following Saturday, at exactly 10:15 the delivery person delivered my precious new puppy. The puppy is cleaned, well manner, lovable and adorable. This is a great website to purchase a puppy from. If you read the entire site you should be aware that impatience is not tolerated. Good luck and do not question the legitimacy, it could not have gone any more exact. My puppy is exactly what the picture showed.
I had ben searching online for toy breed puppies and came across this website. WWW.PUPPIES234.com. It seemed...