Menu
Write a review
File a complaint
CB PODS
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

PODS A Convenient and Reliable Moving Solution

If you're looking for a convenient and reliable moving solution, PODS is a great choice. With seamless delivery and pick-up services, along with friendly and professional staff, PODS makes the moving process easy. Customers have praised the on-time deliveries, excellent communication, and the overall convenience of using PODS for their moves. While there have been minor issues like leaky pods or delays in delivery, the majority of customers have had positive experiences with PODS. If you value good customer service and a stress-free moving experience, consider using PODS for your next move.

Read full review
Hide full review
ComplaintsBoard
E
11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS Poor Customer Service and Unpleasant Odor: My Experience with Pods.com

ago, my mom rented a pod from pods.com to store some of her belongings while she was moving. When she got the pod back, it smelled really bad - like urine and crap. She tried to get in touch with the company to see if they could do something about it, but she never got a response. It's been about three months now and she's still really upset about it.

Overall, I wouldn't recommend using pods.com. If you're looking for a storage solution, there are probably better options out there. The fact that my mom's pod came back smelling so bad and that she couldn't get any help from the company is really disappointing. It's not worth the risk of having your belongings damaged or ruined.

Read full complaint
Hide full review
ComplaintsBoard
R
10:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS PODS Review: Impressive Customer Service, but Check the Seal!

o get my stuff out, it was all wet and ruined. I was so mad! But then I called PODS and they were super helpful. They sent someone out to check on the container and they found out that the seal was broken. They replaced the container for me and even helped me move my stuff into the new one. It was a hassle, but I was really impressed with how PODS handled the situation. The new container was clean and dry, and my stuff was safe. I would definitely use them again, but I would make sure to check the seal before I loaded anything in. Overall, I think PODS is a good option for moving and storage, but you have to be careful and make sure everything is sealed up tight.

Read full complaint
Hide full review
ComplaintsBoard
G
8:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS PODS Review: Delays and Complications Caused Major Hassle and Worry

if you use PODS. I shipped out my stuff on 7/27 and was supposed to get it on 8/3. But then they said it would come on 8/4. Then they said it would come on 8/5. Then they said it would come on 8/6. And now, it's 8/22 and I still don't have my stuff. It's been a real hassle trying to get in touch with customer service and figure out what's going on. I'm starting to worry that my things might be lost or damaged. So, if you're thinking about using PODS, make sure you're prepared for the possibility of delays and complications. It might not be worth the risk.

Read full complaint
Hide full review
ComplaintsBoard
D
6:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS PODS Review: Shady Business Practices and Double Charges

So, I gotta say, I had a pretty rough experience with PODS. They ended up charging me twice for the same dang thing, and when I tried to get a refund, they straight up refused. I mean, come on now, that's just not right. I spent a good amount of time trying to get in touch with them - four phone calls, two text chats, and three emails - but it was all for nothing. They just wouldn't budge.

Honestly, it felt like they were engaging in some pretty shady business practices. I mean, charging someone twice for the same service and then refusing to give them their money back? That's just not cool. It's like they were trying to rip me off or something.

In the end, I had to take matters into my own hands and dispute the charges with my bank. It was a real pain in the butt, let me tell you. I had to fill out all sorts of paperwork and wait for what felt like forever to get my money back.

All in all, I wouldn't recommend PODS to anyone. They seem like they're up to no good, and I wouldn't want anyone else to have to go through what I did. Stay away from these guys, folks.

Read full complaint
Hide full review
ComplaintsBoard
T
4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS Convenient and Reliable Storage with PODS: A Review

I gotta say, I had a pretty good experience with PODS. I was moving across the country and needed to store my stuff for a few months while I found a new place to live. I looked into a few different options, but PODS seemed like the best fit for me.

The process was pretty simple. I called them up and they helped me figure out what size container I needed based on how much stuff I had. They dropped off the container at my old place and I had a few days to pack it up. I was a little worried about fitting everything in there, but it ended up being just the right size.

Once I was done packing, they came and picked up the container and took it to their storage facility. I didn't have to worry about anything after that. When I was ready to have my stuff delivered to my new place, I just called them up and they dropped it off. Everything was in good condition and nothing was missing.

The only issue I had was with the billing. They charged me for an extra month of storage even though I had already had my stuff delivered. I had to call them up and get it sorted out, but it wasn't a huge deal.

Overall, I would definitely recommend PODS to anyone who needs to store their stuff for a while. It was a little pricey, but it was worth it for the convenience. Plus, I didn't have to worry about my stuff getting damaged or stolen. I would use them again in a heartbeat.

Read full complaint
Hide full review
ComplaintsBoard
E
3:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PODS PODS Review: Moldy Furniture and Unhelpful Claims Team

So, I gotta tell ya, I had a pretty rough experience with PODS. I thought it would be a good idea to store my leather furniture in one of their pods, but boy was I wrong. When I finally got my pod back from the storage facility, I was shocked to find mold all over my precious leather furniture. I mean, come on, who wants moldy furniture? Not me, that's for sure.

I've been going back and forth with one of their claims people for what feels like forever, but it seems like they're not gonna do anything about it. They basically told me that when you store with PODS, you're taking a risk. Well, thanks for the heads up, guys. I wish I had known that before I trusted you with my furniture.

So, if you're thinking about storing your leather furniture with PODS, I'd say think again. I mean, I'm pretty much out of luck at this point, and I don't want anyone else to have to go through what I did. Save yourself the trouble and find another option. Trust me, it's not worth it.

Roger G
Jacksonville, Fl

Read full complaint
Hide full review