PG Dating Pro Pilotgroup reviews and complaints
Huge waste of time and money
I bought the open source version of PG Dating software all the way back in April because I wanted to customize it. I have spent 8 months now dealing with their horrible and inadequate programming. They say you can use PayPal but I had to pay my own programmer to 1) get PayPal to set up the monthly recurring charges, and 2) to communicate BACK to my site...
Read full complaint and 1 commentBad service, unreliable and careless
The software is ok, lets put that one to the gound at once.. .BUT BUT ...what they brag about on their homepage is something else.. it does not compare to what they provide .. Their sales and support service is bad; they dont return emails; they dont keep promises they make to you - even if you want to buy something.. or, like in my case; HAVE bought some of their software and want more...
So, save your money until they get their act together .. it is stupid to wait for 3-4 months to get the license details sorted out, dont you think ? Go somewhere else with your buck, this site has many bad reviews on the net and there is a reason for it...
Company Business Name: Pilot Group
Country of complaint: Russia
Website: pilotgroup.net
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear, KamikazePro
Thanks for your review. We in a hurry with an answer. Time is change and people changes. We fixed our mistakes. Our support service is very tender, like a mother feeding a child. Our sales service may sell you everything that you don't want. And our promises are keeping. Our product becomes better year by year. Try it again, and you will see how much better we are today.
Best regards, Alexander from PilotGroup