Pampered Pups reviews and complaints
Sickly dog
We purchased our first dog from Heather in 2005 and he was the light of our lives. When he died of a hemangiosarcoma we were devastated and decided to go back to Heather. We purchased a maltipoo on April 9, 2016. We did not get to see Heather, and again, we did not get to see the parents of the puppies. Our dog has been very sickly, coming home with giardia, a swollen lymph node, pacing, sometimes lethargic, trouble on and off with food, bouts of diarrhea, and then biting. In January he was diagnosed with a UTI and bloodwork is being done to determine if he has a liver shunt and Addison's disease, as another reader notes. And we, too, will probably incur a $5000 surgery bill in addition to the $2000 we've already spent. Looking back now, the whole experience was odd. Jason never once corrected me that he WAS NOT Heather when we were texting back and forth about the puppies, and I only realized I was dealing with Jason once I saw a masculine hand in a video of the dogs that I requested numerous times. When told of the dogs illnesses, he told me to call his vet, which oddly sounded like Jason when answering the phone. And it seems if you want a maltipoo, he's got em, a bichonpoo, he's got em, morkies, he's got em, etc. And at ten weeks, it is hard to tell. Theyre all about the money operating under the falsehood that they're a nice, Christian family. I'm filing a complaint with the attorney generals office and the human society. (it should be noted they've operated under numerous identies--furyourlove, EGLC Enterprises, onlypups, etc.)
There's too much indiscriminate breeding resulting in serious health issues as evidenced by all these complaints.
These people need to be stopped.
Please feel free to contact me.
Country of complaint: United States
Address: Edinburg, Pennsylvania
ZIP: 16116
Website: Furyourlove.com
sick puppy
My husband and I purchased a puppy from this "breeder" and he has a bad cough and "fake" vaccination record. I am interested in seeing how many other have had bad experience with these people...I would like to hear from you ! please email me at [protected]@suddenlink.net
Company Business Name: Pampered Pups
Country of complaint: United States
Address: Pennsylvania
Pampered Pups --jason and heather McDowell are from PA. Pennsylvania has a Puppy Lemon Law which states the seller has to reimburse vet bills. I used this law to seek restitution for my sick puppy..If you want additional information please email me and I can help you.
You are correct...my husband found their site because he was looking for a dog to replace the doggie he had for 13 years and died. He looked for several months and found these people...who claim to be Christian. They make me sick...I am not giving up easily. I have several calls to several organizations/police depts/dog wardens/Human Society and PA Attorney General. The lady from that office is very helpful and she is sending me a packet to fill out to file a formal complaint...have you had dealings with these people ?
Did you file any formal complaints?
I bought 3 dogs that were supposed to be small. Mom and dad were 7 and 4 pounds, pure bred Maltese. 1st one died within a week, 2nd one ended up weighing in at 14 pounds, had knee surgery on both knees, diabetes, developed cushings and died at age 9. 3rd one ended up weighing 18 to 19 pounds, they could not provide akc certification after they said they could, had knees operated on, diebetes, developed cushings, has liver and heart disease and spinal problems.
All three were expensive and said to be their dogs puppies, raised in their home with their kids. I will look elsewhere as these were not Maltese, they were probably a combination as they were too large to be pure Maltese.
He wouldn't let us see the mother**
Yes, we never got to see the parents of either of our dogs. I think thy buy from puppy mills.
After a fear of this, I finally looked at the AKC papers for my female Bichon Frise that I got from the McDowells. There was an ad in the Pittsburgh Post Gazette. I called and said to Jason, "I've never purchased a pup before. Is there anything I need to do?" He said, "You come look at her. You like her, you buy her." No parents on premises and I was totally ignorant.. Yes. I am heartbroken to know she is the product of a puppy mill because her "brother", which we adopted from Angels for Animals when she was 6 months old, is from a mill. He had bad teeth, his little front paws point outward instead of straight, he has luxating patella, has issues with strangers and protection of me, ate his own poo for 2 weeks after we got him, had NEVER been outside on grass, and had to be taught how to be a dog...by the puppy mill puppy. This breaks my heart. I was ignorant back in 2008 and incredibly lucky that she's been healthy for 12.5 years. I looked up the name on the AKC papers and then Googled him; he had one of the 10 worst puppy mills in Ohio. How horrible.
My family and i purchased a "Yorkie" from these people 10 years ago. As soon as we walked in i felt an odd vibe, you could tell these people were up to no good and that they didn't earn/deserve a home like that. There were so many different types of dogs, they were very unorganized, he would let us see the mother and i swear he just found a dog and said this is the father. When he was 7 years old he had hip issues, when he was 9 years old he had more issues than we could count. He started pacing around, not eating or drinking, he would just stare at his bowl as if he had no clue on how to drink anymore, he stopped playing, he stopped barking. $6, 000 later, test after test, no vet had a clue what was wrong with him, but he was suffering and it was heartbreaking. For a dog weighing 10-12 pounds, he shouldn't have gone that quickly. Something needs to be done and I will do what I can to help prevent families for going through what we did. It's devastating seeing these dogs go through this.
It’s time consuming but if there are no complaints, there’s no reason to investigate these people. Please contact the attorney general, humane society, dept of agrilculture and representatives.
Attorney Generals Office
Bureau of Consumer Protection
15th fl, Strawberry Square
Harrisburg, PA. 17120
[protected] PA only
[protected]
Humane society.org/puppymills
The Humane Society of the United States
Puppy Mills Campaign
2100 L Street NW
Washington, DC. 20037
Pda.pa.gov
Pa Dept Agrilculture
Dog Law complaint form, submit claim online
We had the same experience. We purchased our dog from Jason last February. We went to his home and he had a little "adoption center" in his garage. He brought the puppy (Bichon-Yorkie mix) out for us to see and let him run around in a little playpen type of enclosure. We held the dog and inspected him as best as we could. He also gave us some sort of blood sugar speil and gave us some food to take home with the puppy. We made a vet appointment for the puppy (Zion) asap just because we thought that would be a good idea to have him checked by a professional vet that we trusted. All was well for the initial visit. However, within the first week that we had the puppy we noticed a cough that became more persistent. We went back to the vet and our Zion had kennel cough and pneumonia. He also had fecal tests that game back Giardia Elisa positive. We have no other pets so the dog did not get any of these things from our house.I never contacted Jason back because I knew he would most likely not do anything about it. We treated our pup and went on with life. Then, when it was time to have him neutered we found out he was a Crypt Orchid, this condition can be hereditary. This guy needs to either stop breeding dogs or seriously clean up his act.
I am so sorry to hear that so many people had such a negative experience with Jason and Heather. I purchased my pups from them - a cockapoo almost 10 years ago and a maltepoo almost 7 years ago. I can honestly say that i did not have a bad experience with them. The pups were in their home...which was very clean and well kept. Jason bathed them, kissed them on the forehead and said, "Good luck in your new home." (before placing them in the travel crate. He even told me in advance to bring a crate to transport the puppy. The cockapoo had ear issues - they sent med to me. (Lop-eared dogs are prone to ear issues) I left with dog food (the kind they had been feeding her so that she would not have stomach issues), treats and fortical gel. They required a vet check within 10 days, with the vet's name, etc. My vet said they were both healthy. They were spayed and did well. My dogs are healthy and happy and sweet as can be. The maltepoo is comical and amuses us every day! They had 9 dogs that slept on their bed every night at the time I purchased mine. I do not know what happened in the past seven years but they certainly do not appear to be the same people that I purchased my dogs from as there was no feeling of a "puppy mill". They appeared to be honest and trustworthy back then. It would be nice to see them return to the kind of people they once were!
My DNA test came back. Phoebe ( as suspected) has no poodle in her at all. She is Maltese & Yorkshire Terrier. I did contact Jason & he defenitely is not a nice person. He wants the "dog" back & he will give me back my money. He doesn't even say puppy or Phoebe. Its the Dog. I did report him to the Pennsylvania Attorney General. This man is suppose to be a Christian- well Christian people don't treat people the way he does. Nor do they do dishonest dealings with people.
And no he is not getting my Phoebe back. He did the underhanded deed- not me or Phoebe.
I feel so bad for everyone & angry at myself for not checking these people out better. That house is beautiful. No wonder they can afford it with the amount of dogs he is selling & the prices.
I did check the Pennsylvania Pet Lemon Law & by the sounds of reading it they don't seem to do much. You have so many days for this & so many days for that. #1- many times problems don't show up for weeks or months. I did give mine the Kennel cough again. She had a funny little cough. He marked she had it. So far not noticed any health issues except the cough & also she seems to have a problem swallowing at times. Keeping a close eye on that. She is also very high strung, anxious & hyper.
I saw a post on this board from a person from last August about the Westie she bought & some of its social issues. So, it made me think. I never saw any advertisements for Westies on his website. But last August he was under another name. I started checking out different mixes. The picture I found is a Westie & Maltese Mix. I showed the picture to family & friends and they thought it was Phoebe.
I see that Lemon Law doesn't cover anything re: selling a dog as a Designer dog ( Maltese & Toy poodle mix ) and then finding out it is not to be that type dog.
It takes 2-3 weeks for DNA results. I won't give up Phoebe- but I will report them.
I am horrified with all these posts. I just got a puppy at the end of February. I found their ad in the Pittsburg Gazette. They are under furyourlove.com now. Heather & Jason McDowell are the owners. I lost my 8 year old Bichon right at the beginning of February. My husband & I were just devastated. Crying everyday. Maybe, I wasn't paying good attention. When I checked under furyourlove.com for info. - I didn't really find anything. But, when I put their names in today I came up with alot .
When corresponding I told Jason that I was interested in the maltipoo's or even maltichons. Oh yes he told me they were available. Then when I was ready to go & look at them= he told me he didn't have any that were ready to go. But, he had Shih tsu & bichon mix & yorkie mix that were ready. He said I could come & see the maltipoo's & put a deposit on one & come back mid to end of April to get her. OK. So I drive there- just about 3 hours.
Then of course he says he doesn't have any maltipoos. There were some other cute little puppies- shih tzu/bichon mix . I asked if he would have any maltipoos being born. Then he said he had one that was born in November 2015. She was pretty scroungy when I first saw her. He had his mom give her a bath. She was just a fluffy little thing when they brought her out.
I decided on taking her.
Her name is Phoebe. She is cute & like a devil. She was only 1#8oz when I got her. Its been 2 months now. She's a little bigger & as she has grown she looks less like a Maltipoo. I think these people pulled the wool over my eyes. I had this in the back of my mind- but too many people have questioned if she is actually a maltipoo. Maybe some maltese- but everyone says they have never seen a maltipoo that looks like her.
So, I did a DNA & am waiting for results. I love her to death. I am very happy that so far there have been no health problems like everyone else has had.
I should have paid better attention & I like to have faith in people. But, he had too many conflicting stories now that I think of it. Also, I did not see the parents! When I asked him a couple weeks ago for pictures it was a major production. They couldn't remember me getting her & then I gave the date I got her. Then they couldn't find paperwork for sale with parents information- Like how many parents are we talking about. They sent me the pictures.
So, I will wait to see DNA results. If they are what I suspect, I will report them. I attached a couple photos. On bottom left is father (maltese) & right is mom ( toy poodle). The top is Phoebe.
I guess I just need to see what others think. These people are just not on the up & up.
Jason and Heather McDowell make me sick they sale sick dogs and it is heart breaking. Why are they still being aloud to run a puppy mill and have all these puppies and breed these adult dogs they say are their pets but they keep them at a hidden location. Jason is rude once you purhade a puppy. He acts so nice and his wife emails all friendly and then bam you purchase a sick dog and they don't care. He was busted in 2011 and 2012 for owning over 40 dogs of his own and selling over 60 some puppies failed 3 inspections and still is running a puppy mill today over 6 years later. It's a shame that no one will stop these people. These poor animals are being mis treated the puppy I got has fleas so badly sore eyes kennel cough and still having breathing problems and it has been over 2 months since I got her. It's heart breaking. I have seen he has mailed others medicine that has to be prescribed by a vet thru the mail along with he mailed it to me also. I took her to the vet and found out she was very sick I still have the medicine and envelope he mailed it in hoping that one day I can get these disgusting people shut down for good.
Ill animal
We purchased a dog from this business. Our dog was sick within a day of bringing home. The owner offered to "exchange" it. Who could exchange a new pet? He claimed he could nurse it to health. We had to take it to an emergency room. The dog was in and out of the hospital most of the first year of life. It was finally discovered that it has IBS and will for...
Read full complaint and 1 commentSick/Underweight dog
I purchased two female Yorkshire Terriors from this breeder last month. After several hours, I called Jason to say that I thought one was having trouble breathing. He told me "I was worrying too, Mom" and that "as long as they are playing and eating, they are fine." Well, both dogs got worse. I took them to the vet two days later. Both dogs had kennel...
Puppy Mill Breeding
We purchased a havanese pup from these people one week ago. After three days he fell very ill. I brought him to our vet. she told me he had many problems for being so young, respiratory problemsthat could lead to pneumonia, double ear infection and was severly underweight. (I tried to had feed him). We contacted Jason and he is very rude. He said to bring...
Read full complaint and 4 commentsPuppy Mill/Poor Breeding
We purchased a male puppy from this business. Charlie, a male Yorkshire Terrier, has been suffering with many health issues. These conditions were diagnosed by more than one veternary hospital. He had ear mites, kennel cough and a cold, intestinal parasites and will always have a misformed leg. This leg injury was diagnosed is occuring by "traumatic onset at a very early age." We took Charlie to the vet within two days of purchaing him. The vet was very dissapointed about Charlie's conditions and indicated that Charlie was likely not purchased from a quality breeder. Within a week, Charlie's "cough" was worsening and we took him back to the vet. He suffered several weeks with a heartbreaking cough until the medication finally cleared the condition. When I called to discuss this with the breeder, Jason was less than helpful. He belittled me and indicated that i could bring the dog back and he would be treated there or I could get another dog. At that point, I decided that I would not take Charlie back to be treated by them as I was not sure what they would do to him. Additionally, since owning Charlie, I have met others (in pet stores, etc) that have purchased dogs from this breeder. They have indicated that their dogs or friends dogs that came from Pampered Pets have health ailments as well. Additionally, we have discussed the various conditions at the business and the barn that the dogs are kept in. I am deeply concerned that a puppy mill is being operated and I would like to do anything that i can to help the dogs that are there suffering and would like to prevent others from purchasing a dog there. There are other breeders available from which to purchase a dog. We learned our lesson by not doing more research on a specific breeder before purchasing a puppy.
Company Business Name: Pampered Pups
Country of complaint: United States
Address: Ebinsburg New Castle, Pennsylvania
Website: onlypups.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I am sick reading these comments. Friday Aug 14th I bought 2 nine week old yorkies. I had a vibe while I was there from some observations but then just thought I was over analyzing. Brought them home and the one was not as spunky as the other but I attributed it to new home. Few days later I felt something was wrong. Ended up taking them to the emergency vet. They were both gone the next day. I had kept in contact with them and not once have they said sorry this happened. In fact Jason was rather rude and I called him on it. They are not responding to my calls or texts this eve. I am so sick and devastated over these puppies.
Diana
Where did you buy them from? We bought a 13 week old Bichon from Heather (and Paul) 4 years ago this week. He has been perfect from Day 1. They were recommended to me by a co-worker who had purchased 2 puppies from them previously. We had been scammed the previous week by a breeder online. They were in Edinburg, PA then. www.furyourlove.com I wondered how they had so many different dogs. I also wondered when his AKC certificate came that there was another name as the breeder. I had paid for 3 generations of AKC bloodline and they are all AKC registered. I thought that was a positive. Reading all of this now makes me sick. I have New Castle Pups in my phone for them, but different phone #s.
Not sure if this is them now...https://northeastpup.com
~ Dawn
I bought a sick yorkie (I don't even think it was one). It had cruddie eyes, and kennel cough, and was expensive. It got my other dog extremely sick and she had to be on 3 different antibiotics. DO NOT but from these lying religious thieves. They also have numerous lawsuits under PA web dockets. They need shut down!
I personally know (5) Morkies purchased from Heather and Jason within the last 6 years. Every one of them had kennel cough and still have issues to this day. I could tell you other things about the people but it doesn't really have anything to do with the dogs. I would not purchase or trust these people.
I am sick reading these comments. Friday Aug 14th I bought 2 nine week old yorkies. I had a vibe while I was there from some observations but then just thought I was over analyzing. Brought them home and the one was not as spunky as the other but I attributed it to new home. Few days later I felt something was wrong. Ended up taking them to the emergency vet. They were both gone the next day. I had kept in contact with them and not once have they said sorry this happened. In fact Jason was rather rude and I called him on it. They are not responding to my calls or texts this eve. I am so sick and devastated over these puppies.
Diana
Hi Bellas Mom. I contacted Heather to see if she had any relatives of Gunner after he passed, asked alot of questions and pictures of her current puppies. She did not answer my question she did sends pictures with no information of the puppies, age-breed etc. In the mean time I contacted a local friend in the Reno/Sparks NV area who is very actine in the animal world locally. She put me in touch with the PUPPIES UP FOR PAROLE PROGRAM in Carson City NV. We have adopted RAZZLE a 14 month male Bichon mix who is wonderful. We are working on some issues but are seeing good progress. Good luck in your decsion on bringing a new member into your life-it's a hard one.
Gunners and Razzles Mom
Gunners Mom -- I agree with you. I bought a Maltipoo from them 5 years ago. Bella is a very healthy dog (although your post scares me). I am looking to buy a sister for Bella and am a little concerned about the posts above. Like you, I suspected that it may be a puppy mill of some kind and felt that I was saving Bella from possible bad treatment! What to do!
Bella's Mom
I have mixed feeling here. I got a Bichon Maltese male puppy about 7 years ago from Heather. He has brought such joy to us. He has been a healthy, happy wonderful addition to our household until this last Friday night when he passed away. It appears he had a mass and he died of a possible heart attack. Very sudden and no warning. Regular vet checks, good food, exercise, normal weight and I am heart broken with his loss. I am exploring my options about getting another puppy soon. After reading these reviews, I am very torn about dealing with Heather and Jason. I had suspected it might be a puppy mill but I also thought I had saved him from possible bad treatment/living arrangements.
Gunners Mom
I purchased what I thought was Yorkie from these people. Turns out it was a Morkie! We didn't know the difference when the dog was only 8 weeks old. They are liers!
We bought a Yorkie right before Christmas and he was at the Vet's within two days; almost died within eight days. He had kennel cough which led into pneumonia. Terrible breeder and totally uncooperative. I would never ever recommend that anyone in their right mind deal with Jason. He is nice when you buy the animal but then refuses to talk to you afterwards if there is a problem. Save yourself time and trouble - don't buy from him.