Do not go here. Their customer service is TERRIBLE!!! in the office and on the phone. They are not willing to accommodate your needs when it comes to getting a quick appointment. I paid them in full right away and I had to go out of two before my petition signing and they would not reschedule it for the day after.
I decided to file bankruptcy through the law offices of Ostling and Associated, LTD in February of 2012. the cost for me to file was a little over $. 900.00 dollars. I paid the law office of Ostling and Associates the amount of $600.00 dollars to start the process. In July I decided not to file and called Ostling and associates on July 7th of 2012 and requested a refund. I spoke with the attorney whom was to handle my case and he told me my money would refunded in a couple of days. A week went by and I received no refund. I called the office back and spoke with the sectary or someone who informed me that my attorney was now capable of telling me when I would receive a refund because refunds are performed by the office manager and refunds are only done at the end of the month. I spoke with the office manager who took my name and said that my request would be process by the end of AUGUST and I should receive my refund by September. It is currently SEPTEMBER the 6th. I called the office to see if my refund has be processed and I was told by the office sectary or someone that I was not in the system and she would have the office manager call me. When I sent this LAW office MY money I had them take the money out of my account directly, yet when I ask for a refund the LAW office informs me that they cannot put the money directly back into my account, they have to send a check in the mail and refunds are not done until the end of the month. My refund request started on July 7th of 2012 so my refund should’ve been process in the end of July yet it is September the 6th and I not yet received an refund for the Law office of Ostling and Associates, LTD. This is an organization that has man law offices in Illinois, yet the can not refund a single mother $.600.00 dollars.
Ostling & Associates sucks! They never return phone calls, they screw up the paperwork all the time on your bankruptcy! Don't use them! They screwed up 5 times on the paperwork for my Bankruptcy and now I don't have a reaffirmation on file for my mortgage or one of my car loans - therefore - both those banks won't report to my credit bureaus. Ostling & Associates (of course) aren't taking any of the blame & luckily I have a friend that is an attorney who knows the judge that signed off on my bankruptcy - so Ostling may have just screwed themselves!
Oh - & just to let everyone know - I found out that none of the judges in Central Illinois like Ostling because they screw people over!