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CB OneHanesPlace.com
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C
7:32 pm EDT

OneHanesPlace.com Difficulty in trying to return an item. Followed their instructions, but shipping label is not provided.

I need to return two items to OneHanesPlace.com/Returns And tried a number of times to find their pre-paid return shipping label. Yes, I found and printed their packing slip but no shipping label.

I do not want to have to go to the post office (I am elderly). Did not know this was goiong to be a complicated issue. My bad, didn't look up their policy ahead of time.

This will remind me to never purchase from them on line.

Chriss Martorelli

Country of complaint: United States

Desired outcome: Would like them to provide me a return shipping label. I understand that I will pay the postage necessary

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V
1:25 pm EDT

OneHanesPlace.com Purchase

I placed an order today and within 2 hours of ordering, called and advised I ordered the incorrect size and needed to change it and they advised that they could not. I will return the items the same day I receive them and purchase from somewhere else and never place an order with them again as I would not recommend ordering from onehanesplace from this first experience ordering from them. Amazon has better customer service. I wish I had read the reviews here first as it appears I may be waiting a month to receive the order and then another month or 2 before I ever see my money back after returning them!

Country of complaint: United States

Desired outcome: company should not be in business

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