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The good, the bad, and the ugly - discover what customers are saying about Litfad

Welcome to our customer reviews and complaints page for Litfad. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Litfad.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Litfad's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Litfad, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Litfad. Your feedback is an important part of our community and will help others make informed decisions.

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10:55 am EST

Litfad Coffee table

I ordered a coffee table from litfad in November 2023. To this day I have not received my order nor have I received my money back $489. I have email or chatted with the company at least 20 times only to get the run around. Many times I was told to wait. I paid through PayPal. I need my money back and learned a lesson not to deal with this company ever again. Please help me get my money back from them.

Desired outcome: To get my money back

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2:48 pm EST
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I ordered a Desk, it arrived in 8-9 weeks, box was damaged, opened it and saw that all the boards for the desk were smashed from all corners, it came ib so many small pieces, instruction on the manual was completely non readable, more than half was Chinese. As soon as I received the product I emailed them with photos. but they said we can give you discount...

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4:42 am EST
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I don’t believe this is a legitimate company. I received an item that I paid $800 for that was worth maybe $50. The item was not at all what was described on the website. It said that it was made of iron and instead it was made of a flimsy sheet metal. It said there was a glass door and it was not. It was plastic. The website also stated it had a stone top...

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11:51 am EDT
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I moved into a new office space in April 2023, and I ordered two desks and two executive office chairs from this company because they were so reasonably priced and looked so beautiful on the website. They pretend they're in London, England, but they're actually out of China, so the order took almost two months to get here. When the first pieces arrived...

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2:19 am EDT
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Litfad Ceiling light

Very poor quality, the arms don't support themselves and once you try to tighten up the nuts it damages the thread immediately. No real return option, no refund.

The shipping time is very long and the item comes in bits so you would need to wire it in.

There is someone who answers emails very quickly but it is only a show, there is no real support behind it.

Poor quality, bo real customer service, no return or refund option. These companies should be stopped.

Desired outcome: Full refund of item

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2:04 am EDT
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The item order was placed on the 16th June. It arrived 6 weeks later with broken parts, and the manufacturing was defective. I could not assemble the item. The marble top was cracked, the glass pieces came broken, the backing boards were incorrectly manufactured (the screws don't align with the holes), and the lights were missing. The replacement part...

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7:22 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ordered this coffee table directly from this company's website for $550. After a month I received a box with two very poorly constructed table legs, and no table top! When I reported this to the company their response was to offer me 5% of what I paid as reimbursement. When I said 'no', they continued to offer a higher and higher percentage until they...

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