Hersheypark reviews and complaints
Cabana
I still cannot believe you charge 470.00 for a cabana we were literally stuck inside of all day long because if we sat outside of it, we got soaked from a slide above. This was cabana number 29 that it sems you fit there to make extra money. Not ONLY did we get soaked if we tried to enjoy the sunshine, the chairs were all wet when we arrived. Our waitre...
Read full complaintRefund or free return tickets
My family and I (total of 7 people) went to Hershey Park 6/25 & 6/26 - we purchased our tickets online. To my surprise the park was dirty especially the bathrooms which were actually discusstting ! Every employee I asked a question to, such as where a certain ride was had the same answer - they didn't know! how do you employ people who do not know the park?...
Read full complaintMy 2 days at the park
I was at Hershey Park on 6/25 and 6/26 with my family we purchased our tickets online with a total of 7 tickets. I was very disappointed at how dirty the park was especially the bathrooms. Any employee that I approached to ask a simple question such as where a certain ride was not one could answer me simply responding by saying they don't know! How do you...
Read full complaintFeel ripped off
This review is about their lack of customer service. My husband's company had an employee picnic there, and although parking wasn't included, a half off discount was provided (so parking cost us $12.50). A couple days beforehand, our son was sent home from school with a fever. His medical condition worsened & we were unable to attend the company picnic (for...
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