I moved into a rental unit with a Hampton Bay ceiling fan. It worked at first but one day it stopped. The remote does work; I can use it for another fan in the unit. The problem is with the actual fan.
I've asked Home Depot for help and have been yelled at and hung up on. "We don't service Hampton Bay fans!" is all they will say. There is nowhere else to turn for help except for a Hampton Bay web site that charges the consumer to ask a question!
Really...you can either call Home Depot and get hung up on, or write to Hampton Bay and actually pay them to tell you how to fix their shoddy product. This is ridiculous.
I recently bought a Hampton Bay ceiling fan, model 761 567, a 60" Brookdale. Installation was straight forward and I expected no problems. The fan is controlled via a remote which controls fan speeds and the light fixture. After installation it functioned as advertised until later that evening when the light came on unexpectedly and without input through the remote control. Since then the light has a mind of its own and comes on seemingly whenever it wants to. That's particularly annoying at 3 AM.
I'm looking for a fix. If anyone has experienced a similar situation and found the cure!
A wind storm caught my outdoor ceiling fan. got it spinning and tilted it into the arbor. All blades broke. I am trying to purchase new blades. The fan is new and they still are selling the same model at Home Depot.
The Hampton Bay website gives me no options to order the blades or even communicate with them about my situation. They point all contact requests to Home Depot. I emailed Home Depot and they replied with their website and the location of their near by store.
Home Depot shows me the options I can order from out of a catalog but none with fit the Four Winds outdoor model.
Neither Home Depot or Hampton offer me help.
I need to fix this fan with now blades and replace another one on the porch. Tell me WHY I would buy another Hampton Bay.