Hair Plus Base review: Clip on ponytail

I purchased a 14"clip on ponytail when I got it it was 10". They said I had to straighten it. Well it's still only 10". At first all I wanted was to exchange it. They said I had to pay for shipping which was more then the order I placed. After demanding and demanding my money back they said if I removed the negative review and post a fake positive review that they would give me half of my order amount back. That is extortion and very dishonest.

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