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The good, the bad, and the ugly - discover what customers are saying about GrantMaster

Welcome to our customer reviews and complaints page for GrantMaster. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with GrantMaster.

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Please feel free to browse our reviews and complaints and share your own experience with GrantMaster. Your feedback is an important part of our community and will help others make informed decisions.

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3:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

GrantMaster Scam charges

Just because a company has a 'policy' that says 'our sales people inform you of this, that and the other thing' doesn't mean they actually do. This is the worst form of lie; it's intended to be a lie and more lies are used to confuse the issue. The legal process is then used as a barrier to justice; the whole thing turns in to a 'I said, you said' argument.

The charges are relatively small so no one will get a lawyer to fight it. This means that petty thievery is, by default, acceptable and even encouraged. The only way this company will get put in to the justice system is if a class action suite is filed by someone or the government.

I've disputed the charges through my bank. We'll see where that goes. If I end up calling the support numbers I'll do my best to remember that the representative on the phone is just doing their job and they are not the ones who lied to me. Most often managers are to blame.

It's clear this company is a scam. GrantMaster, go ahead and attach your standard rebuttal form. No one is fooled by that crap. Unfortunately your lies will continue to fool people who are unaware of it.

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Dolores
Jul 31, 2008 6:56 pm EDT

I ordered a cd for applying for a grant the total was to be $2.29 which I paid. A few days later while looking at my bank account I found a charge from them for $39.95. No where in their advertising did they state I would be charged this or any other amount other than the $2.29. They messed up my account and I am complaining.

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Chris a Wagner
Jun 19, 2008 6:58 pm EDT

I also have fallen victim to the "free" grant master cd. I found their number and spoke to a HUMAN! I canceled all accounts, yes there are more than one with this company.They gave me cancellation codes. Guess we will see what happens to my money now. Their phone number as of 6-19-08 is [protected]. Good luck to all others with this site!

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amanda niles
Jun 13, 2008 9:39 am EDT

Was charged 2.29 to try out cd and then without knowing they were charging my account without my permission of $39.95, witch is money i don't have to spend on such things as this. It would be nice for a refund of what money they took from me.

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Annetta
May 28, 2008 12:10 am EDT

I ordered a "free" cd about obtaining grants. I was to pay only s&h, $1.99. Now they are charging me $39.99. They have my cc# now. I am really pissed!

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confused about "free money"
Oxford, US
Jan 22, 2009 9:46 pm EST

I ordered a CD for $2.29 and after 5 months noticed I had been billed about $200.00. At $39.95 per month for 5 months and an over-the -limit fee of $40.00 from my credit card company, I believe I have paid way too much for a CD that never worked when I got it. The company states they had a disclaimer on the website and the confirmation email. I LOOKED for a catch and did not find it. I keep all of my emails and it is NOT on the confirmation page. When I called customer service they said they could refund the past two months. Not a very generous offer when I haven't received services for well over $100.00 after their "refund"...

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amos/banzhoff
Aug 03, 2008 2:28 pm EDT

they-have-lied-about-there-way-of=doning-things-just-to/get
your-money'.they-have-taken-money-out-that-was-not-ask.for-i
would.like;for-them-to-put-it-back-and-the-cd-that-they-sent-was

ascam

from-amos-banzhoff

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Ryan
Aug 01, 2008 10:02 am EDT

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that is directly below or above (depending on the site you order from) the "Ship My Kit" Button.

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.29 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Easgrant1". For questions, call [protected].

For customer service you may call [protected] and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

If you are another customer reading this and you can contact our customer service department at [protected] and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at [protected] and I would be happy to address your concerns ASAP.

Sincerely,
Ryan R.

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faye boss
Jul 12, 2008 10:58 am EDT

I sent $59 plus $10 and you took it off my master card, for information about getting many Grants i quilify for. I have not recieved anything. So you are going to just take my money off my card and not send me anything, I dont think so. Put my money back on my card. Faye Boss, Lansing, mi. 48906

ComplaintsBoard
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6:25 pm EDT

GrantMaster Fraud & Incorrect Info

PLEASE READ THIS! A few months ago, I found this websit and starting posting warning people away from GrantMaster and other associated companies. When I filled in the original information to post a complaint, I had accidentally put my personal address and phone number instead of putting the address & phone number for GrantMaster.

If you dial a 559 area code, this is not GrantMaster, it is me personally. The companies that have ripped me off (all associated: Grant Master - GSA - SBA EXPRESS - Grant Writer Pro - Networkagenda, all handled by Raven Media) are located in both Idaho and Las Vegas, NV. The only phone number I was able to find for GrantMaster is [protected]. I've tried, but it's useless to try to get any info from these people.

I must recommend that if you did supply a debit card number to any of these companies, contact your bank immediately and tell them to cancel your debit card. They'll send you a new one and there's no problem. You're only out of a card for a week or so, which when you think these companies are probably tagging consumers at $100+ a pop, that's a small price to pay. Use checks! They still work. If you used a credit card, contact the company and tell them you lost your card and they'll also send you a new one with a new number.

So please, for future reference, GrantMaster is not located in Exeter, California...I am.

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Ryan
May 06, 2008 3:19 pm EDT

The above posting is inaccurate in many ways. Below you will find the information need to contact our company to answer your question or address any concerns you may have.

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures are posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that is directly below or above ( depending on the site you order from) the "Ship My Kit" Button.

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call [protected].

For customer service you may call [protected] Monday thru Friday 9am to 9pm Eastern Standard Time and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.99 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves, before they are billed for it.

If you are another customer reading this and you can contact our customer service department at [protected] Monday thru Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at [protected] and I would be happy to address your concerns ASAP.

Sincerely,
Ryan R.

ComplaintsBoard
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6:53 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Grant master is charging people for a cd that does not load and gives you nothing but blank info also there is no useful info on the face page i am mad as hell.

Read full review of GrantMaster and 4 comments

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