Generic4all reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Generic4all
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Do not order from them and do not believe the positive comments you might read
Ordered June 15 and did not receive anything yet on September 11. Amount of order 175$ probably lost by now. Had to cancel my Visa credit card number because of fraud a few weeks after. Do not order from them and do not believe the positive comments you might read. Avoid!
Insults inseatd of paid products
I ordered some medicine from Generic4All (I could only find their address in Cyprus, that's why I marked that) on August 1st. The bill clearly said US$133.00. They gave me a bank account on the 4th only c/o InPay AS. I remitted exactly US$133.00 (plus the transfer fee, of course) right away, Saturday, which arrived at their bank on the 8th. Ever since I...
Read full review of Generic4all and 9 commentsGiving a Voice to Consumers
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Dear Asmule,
thank you very much for your comment.
Though we always provide a safe and secure shipping method that will require a signature upon arrival, it can sometimes occur that postal delays will cause an order not to arrive. However, as we value our customers and their business we will always guarantee a free, expedited reship if the order did not arrive within the time frame of 8-14 Business. These cases are though very rare.
I hope that we can still find information of the package 3 months after it has been dispatched, but in the future, feel free to check with us if after 3 weeks you have not received the order. You can contact us via online chat, toll free phone or by email.
I tried to look up your order with the user name you provided here (Asmule), however, there was no entry. I also cross checked all orders that were placed on June 15 and verified if I can see an order with the amount of $ 175.00, however, again here - no entry. Are you certain you placed your order with us?
If yes, please contact us asap so that we can track the package for you. We have seen in the past that a package may be held at the local post office for pick up. In case your package got lost, expect a free, expedited reship of the order. Be sure to provide us with your corresponding order number.
Looking forward to hearing from you.
Best regards
Customer Support
Generic4All