Gene Gorman Auto Sales reviews and complaints

Complete rip-off i advise you not to purchase a vehicle from there. I purchased my vechicle late april 2016, No more then 24 hours later my check engine light came on only to find out my timing chain was failing. Which is a big component in your engine.They stated it was replaced. It still gave me problems, i took it back atleast 3 more times only to be told that everything is fine. 3 1/2 months pass and in my bank 1 all 4 cylinders are mis firing because the timing chain was not properly installed i took it to ford and they told me this specifically.now i am stuck with atleast a 3k repair. They told me it was my fault and there is nothing they can do about it. I payed 10k for the truck only to drive it with continuous problems and no repairs. Now i am without a vehicle and have to basically hitch hike to work but they have their money so why do they care about the customer right? 😒

I purchased a car for $17, 000 with an extended warranty that was offered up as "coming with the vehicle." (This was not required by the bank as I was informed by a letter in the mail from my lender.) After two weeks of driving it, I noticed that there was a cloud of smoke when I started the vehicle. I took it to the dealers' garage. I was told that they did not know what was wrong and to take it to the Infinity dealership for service. Upon doing so, I learned that the vehicle had a long history of neglect by the previous owner and that the vehicle was known to have needed a new engine for over two years. I authorized the garage to replace the engine through the warranty company. They informed me that the warranty company did not know who I was...Hmmm...After multiple calls and a report to the better business bureau, the sales manager "Bruce" reluctantly contacted the warranty company. I am still without a car at this point in time as the warranty claim is processing. Boooooo! I would NOT recommend this company to anyone that I actually like.