Menu
Write a review
File a complaint
CB Retail Stores Gallery Couture
ComplaintsBoard
E
3:16 pm EST

Gallery Couture customer experience; arrogant staff

I just left the store for the first and last time. When I walked in the sales associate was working with another client. She did not acknowledge me nor did the owner. While speaking to her client, she casually walked over to me and very obviously looked me up and down and determined that I was not worthy of acknowledgment. After the client left the store without purchasing anything, instead of the sales associate asking if I wanted help she walked back to her desk and started talking to the owner. I was in the store for 15 minutes and was never acknowledged. Other customers came in and out of the store and were acknowledged based on her determination of their wealth. What a disgusting experience. This is not a way to treat customers. I walked out of the store with nothing, not because I couldn't afford it but because I would never support a store with such a high level of arrogance. Shame on you!

Country of complaint: United States

Read full complaint
Hide full review
ComplaintsBoard
M
5:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have lived in Manhasset, NY for three years now- and had always walked by Gallery Couture, finally today I had the time to pass through. Now mind you, today is Saturday- so i was jeans and a more relaxed "attire.. Upon entering the store- the sales woman was extremely rude. Looking me up and down- with a dirty look and rolling her eyes. I honestly felt...

Read full complaint and 2 comments