On July 12, 2008, I purchased a dining room table and 8 chairs for the amount of $4615.00, paid in full to Fine Amish Furniture, Inc. After more than 10 weeks went by I was told that there would be a delay in my delivery date due to Hurricane Ike. I had compassion for the owner, Wes Cernosek, and waited very patiently for the next month to pass by.
Wes never once took the initiative to call me and inform me of the status on my furniture. I had to persistently call the store to even have the opportunity to speak with someone regarding my furniture. I was promised that I would have my furniture before Thanksgiving, and when that did not occur, I was told that for sure I would have my dining room set by December 20th.
Each time I spoke with Wes he just had another excuse or story as to why my furniture could not be delivered. He assured me that my furniture was ordered and paid for and that he just needed to gather up $4400 to make the trip to pick up his customers' furniture. Wes claimed that his loan finally went through and I was then promised that I would have my furniture no later than January 5th or 6th, which never occured.
My husband and I then proceded to make a trip to Wes' store on February 7th, and speak with him in person. My husband requested Wes to put in writing that he would have our furniture delivered the week of February 9th as he promised. Wes complied to put our request in writing without hesitation, but failed to keep his word. Wes has lied to us numerous times and is unable to keep his story straight. He assured us that our furniture was paid for in full, but in a recent phone call to Wes, he said that he paid $3300, and still owed a balance of $2100 on the furniture. The numbers just don't add up when we paid $4615.
We ordered 2 chairs (to be made) on Oct. 11, 2008. We were told that we must pay for the furniture in advance ($584.55). The purchase order states that the furniture will be in the store in 8 - 10 weeks. We kept calling, no one would call us back. We left many messages. We drove to the store several times and was told that the chairs were on their way. Around Jan. 19, 2009, the store was never open, and the business phone was never answered. We were told by a neighboring business that other people were looking for this crook also. The owner is Wes Cernosek. When he would not return our calls, we drove several times to the store and taped messages on the door. We caught him there on Jan. 23, 2009. He told us that if the chairs were not in by Mon., Jan. 26, he would refund our money. When we tried to collect our refund, he kept avoiding us and would not return our calls. We found out that he lives behind the store. We got the license tags off his vehicles. There is no address on the house, and a big dog is tied up at the front door, preventing anyone from coming up to the house. Later, while waiting outside his house, I caught Wes while leaving the house. He was shocked to see me. He promised to have our money in cash at his store tomorrow (Jan. 29, 2009) -- said he would be in the store all day (yeah - right!). We got a copy of his DBA from the County Clerk with his TDL # and will pursue this with the police and attempt to file a lawsuit in Small Claims Court.