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Evia Auto Sales Complaints & Reviews

Evia Auto Saleswouldnt fix my vehicle

i purchased a 2000 gmc sonoma pick up from this dealer i had the truck for a year the inspection was up on it so i brought it to them to have the work done they called me and told me that the truck needed 1000s of dollars worth of work and only two things were covered under there fabulous warranty (not)that was lower ball joints and tierods and they said it needed a pitman idler arm those are covered. then they proceed to tell me that it needs a filler neck tube to the gas tank thats why they say the check engine light was one that was triggering the code as an evap code, and the gas lines were leaking and it needed rear brakes and emergency brake cablesand the transmission cooler lines were leaking so all that wasnt covered and i would have to pay out of pocket i told them i didnt have the money for all that right now so the sales manager told me well we can do the warranty stuff and if you no some down by you they can just put a sticker in it. i thought that was wrong.so i asked him can you give me a little break or some kind of kick back because i sent them about 9 or 10 ppl who all purchased vehicles from them he told me he would have to check with the owner.so a week passed no word from them so i call still waiting to hear from the ownerso another week goes by no call so i call again he says no because you are a few payments behind which i had called the finance company and set up arrangements to get caught up so i told him this and he said oh you lied to me and said you were making the payments i said no i didnt lie to you i have all my receipts right here in front of me. he says well your few payments behind is costing the dealer money so the owner says we cant help ypu.so i think they like to cobb stuff just to get the vehicles off there lot.and then dont want to fix them so today i left the vehicle there cleaned it out and took my plates off and i am in contact with athe attorney general and my lawyer.

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    Evia Auto SalesFraud

    I recently went to Evia Auto Sales on January 23rd 2013 and found a vehicle that we wanted. The salesperson seemed nice and stated that the vehicle we wanted he knew had some issues but that they had changed the cadalidic converter, breaks, rotors and he told us that we had bumper to bumper coverage including electrical or 24, 000 miles. As he put it, this was a great insurance coverage for the vehicle. He brought the price of the vehicle down to 6 thousand dollars. Had to put down 650$ that day in order to keep the vehicle. The vehicle had over 1000, 000 miles on it. We got it home and found out that it was leaking antifreeze, there was an issue with the radiator leaking. The oil pump was weak. We called them back to discuss bringing the vehicle in. they had it in the shop for a day, they stated that the radiator was not leaking, that it was a loose hose and that they fixed it. They also stated that chevy’s were noted for having a clattering when started. We were told it was okay to drive and brought the vehicle home. The problems continued and when we called them back about it they said to bring it in again and they would have an adjuster look at it. After having it 8 days the mechanic Travis told us that the adjuster said the vehicle would not be fixed because it was failing, not broken. This did not honor the warranty. After bringing it back home we brought it to Advanced Auto where it showed the camshaft and crankshaft sensor were making the check engine light came on. We kept driving the vehicle for a like 2 weeks until it died on the northway stranding us in the cold for 3 hours at night. We called Evia’s the following day and explained what happened. We also told them that we had it put on the machine at advanced auto and what the results were and they told us to buy the parts and see if that worked. We did and it DID NOT solve the problem. They told us if it did not run after we put the sensors in that it was probably the motor and that they would fix it. So we called them back after putting in the new sensors and told them it still did not run. I told them that I was pretty sure it had jumped time. They said that they didn’t think it was covered under warranty. I told them it was, it was stated in the contract. I told them they needed to come get it to have it fixed and that it was not drivable. The head mechanic got nasty on the phone and said that he had to get an adjuster to look at it again to approve the teardown and if that was not the problem we had to pay for it. I told them they we were not paying for it because it was covered in the warranty and that I was not paying for the vehicle at all because it was not drivable. I told them I had a mechanic look at it and the head mechanic at Evia’s said to us ‘then have your friend mechanic fix it then because we are not going to.’ And then hung up in my ear. DON’T EVER BUY A VEHICLE FROM EVIA’S! Run away like they have the plague. The staff are nasty, beligerant and don’t know their ### from their elbow. Now we have an unusable vehicle sitting in our driveway. PLEASE DON’T GO THERE!

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