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CB Endurance Auto Warranty
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8:48 am UTC
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Endurance Auto Warranty Auto warranty

This company denied my claim (camshaft failure) under the opinion the failure "in all reasonable mechanical probability" occurred prior to the expiration of the waiting period (My Ford mechanic disagreed). An inspector cranked up the truck and filed his report. I appealed and they offered to send a second inspector for a deeper look if I had the engine torn down (at my expense). I did. They then changed their mind and refused to send the inspector for the deeper look. They were wrong and their finding is definitely unprovable but they denied the claim anyway just because they can. I initiated a dispute via email as instructed in the policy. The email was never answered. I paid for the repair in full and canceled my policy. Worst service imaginable. Stay far away.

Country of complaint: United States

Desired outcome: Reimbursement

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4:01 pm UTC
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Approximately October 2022, I took out an auto extended warranty with Endurance. In December 2022, I took my truck to dealership for repairs. Endurance denied the claim because they did there was a mileage discrepancy when the policy was written. They said it was written for 245,000 miles and 2 days before I took out coverage the company was saying there...

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