Elite Escapes International reviews and complaints

Elite Escapes International based in South Carolina promises deep discounts on travel that are otherwise unattainable unless you are a member of their so-called travel club. To be a member you must join by paying a large sum upfront and a monthly fee. They lured us with "two free roundtrip airline tickets and a 7 day free car rental" -- none of which was ever received. Instead we were given a brief window of time to send in money in order to get the "free" tickets. Additionally, We tried to use our membership benefits to send my sister and her husband to Beijing as my nephew was a gold medalist in the US Paralympics. We got the run-around for almost 2 months with nothing being arranged. They promised a $500 rebate to help with the pricing as my sister's family has very limited income. When they finally did get the flight and hotel, we found out that they booked the room on Hotel.com and the flight on nwa.com at the same prices I could have gotten myself. As for the rebate? It never came. They will not return repeated phone calls. They are taking 83.33 out of our checking account every month and won't let us cancel. What can we do?