I'm locked into domainsbyproxy. They can't "verify" my identity because 1) my names didn't match - so I added photo id and a pdf of my marriage license. Then 2) the addresses didn't match - I have my billings go to a po box there is no government id for that. Because they are linked to the domain registration and you cannot take it off even in renewal - i'm stuck with godaddy until something gives. My new webhost can't transfer my website. They are paid from my credit card information at godaddy but won't go by the account information at godaddy, even though they are owned by godaddy. I'm being forced to buy their product that I do not want because there's no way to turn it off without getting the login information from them that they won't give me until I prove my identity further than I already have.
Company Business Name: Domains By Proxy
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.