Direct Benefits Group reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Direct Benefits Group
Welcome to our customer reviews and complaints page for Direct Benefits Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Direct Benefits Group.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Direct Benefits Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Direct Benefits Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Direct Benefits Group. Your feedback is an important part of our community and will help others make informed decisions.
Unauthorized debit to my checking account
I was checking my checking account and noticed that a check was printed and processed for $49.90. I did not authorize this account and processing. When I call to cancel this service and get a refund I was treated nicely and told I would receive my refund by November 4, 2010 to my house. I did not anticipate this being taken out of my account and did not have the funds to pay the check. I was charged an overdraft charge and this will not be refunded.
Nothing, but a scam
I called on October 4th 2010 in reference to an ACH Check Debit from my account from this dumd company. The male I sopke to said that they will issue me a refund. Today is October 19th 2010, I called to check on my refund and the male I spoke to told me that the ACH debit was declined, however on my bank statement it shows an ACH (FAKE) check debit for...
Read full review of Direct Benefits Group and 1 commentThis business should not gather personal info and bank info from somewhere online that we do business with
I applied for loan service thru an online business(Bank of Delaware) After receiving this service, my bank account was debited 2 different times for unknown reason and amount... When I inquired thru the business I had actually gone through, I was told that the debits were actually done by Direct Benefits Group which is not part of Bank of Delaware. They explained that a pop-up probably appeared on the screen which I may have checked! This is rediculous, for another organization to be able to tap into our personal information and bank account! I have called and cancelled the benefit - explaining that I did not even know what the Service Was! I also requested that my money be reimbursed and that I do not want this Service! I was told that 39.95 would be issued back to me through a check.
This company handles employee paycards (Money Manager Card) and there was a fraudulent transaction in 12/2010 to Sprint that I am still disputing. I did everything they told me to do, i.e., police report filed, etc. Still nothing. I have called to no avail. Today I have contacted MMC, the bank who issues the card, my employers HR Dept and the BBB.
Unauthorized debit against my checking account in the amount of $49.90. I need this amount credited back to my account. I have never heard of this company and hope I never do again. Whatever the service is I am susre I do not need it. I will be contacting the Better Business Bureau in your state to voice my opinion on these types of transactions.
I went to get gas for my vehicle and it was denied. I went to my bank and found out that Direct Benefits Group LLC withdrew 49.90 from my account via check. I do not even know about this group. I have my bank looking into them and filed a fraud complaint against them. Because of them I have to close my account and open a new one.
I am on a fixed income i got my check deposited on my card and when i went to draw it out there was 45.52 plus 4.33 taken out of my account i called the back of my card and they had told me it was direct benefit that had taken it out then on 12/4/10 a day later i checked my account at the bank and direct benefit took another 49.90 out of my account i never even heard of this company and i want my money back so i can get my bills paid.
Direct Benefits Group, LLC went into my personal checking account and removed $49.90. I contacted them and informed them I wanted my money returned. The person I talked to said they could not return it until November 20th, 2010. That sounds so bogus! I am really upset because I was misled and did not know this was to happen to me.
I noticed and transaction on my account that i know for sure did not and would not have did im going to be calling them and calling my bank as well to let them know and will be making a complant to the better business beuraue how can a company just charge u 49.95 for something u never applied for i will aslo be filing a fraud suit against them.
I looked online for loans. They asked me information and then gave them my checking acct information. They never told me that I was approved and then all of a sudden my bank acct was -262.65. They first took out 99.95 unauthorized plus my 35 overdraft fees taken out for it 2x's, on Sept 3 2010. Then they tried to take out 49.90 out on Sept 1 2010 plus another overdraft fee of 35.
I signed up for a loan, i stopped the process why did you not check to see that i did not bother before you went in my account?I don't know your company, i need my money back ! my next step is better business bureau . I don't appreciate the fact that poor people are trying to get a loan and someone else is taking it back, if one could afford it do you think they would borrow?
I noticed a check for 49.90 taken out of my account. I did NOT sign up for this at all. I have never even heard of Direct benefits! Now I am missing 49.90 plus a $25 overdraft fee. I had better get all my money back.
I dont even know who this companys is or how they reveived my banking information. however there has been several unauthorized withdrawals via check that they created themselves from my account ! my bank only agreed to reimburse me 2 of the withdrawals!
I think everyone needs to go to BBB and have them stopped
I'm another one that's a victim of this scam. They took out of my account 49.90 and then I get an overdraft charge of 30.00. The guy that I had talked to told me that I will be refunded on Oct. 3rd yea right I know better than that. People like this is sorry, and Michelle Ferguson is behind al this. I don't even know who this company is and way do they think they can just do what they want if everyone gets together on this they really can get in some deep... They need to stop before they really have trouble on there hands. I think everyone needs to go to BBB and have them stopped.
I am very disturbed that my bank acct has a -262. balance now because of them
I called the 800 number and i keep getting a recording to cancel my acct and that I would get coupons in the mail for free and a full refund. Never spoke to anybody and it just keeps hanging up on me! This needs to be dealt with ASAP! I am very disturbed that my bank acct has a -262. balance now because of them. How much more money are they going to try and take out. Now I am responsible for the 35 overdraft fees taken out 3x. This is very aggravating!
I was a victim of a scam by Direct Benefits
I was a victim of a scam by Direct Benefits Group located in Cheyenne, WY [protected]. The manager of the company's name is Michelle Ferguson. I went on a payday site to locate information about a loan and in a little fine print at the bottom of the page some where to completely confuse the consumer this company wanted to take $49.90 out of your checking or savings account which happened to me. This happened on 7/21/2010 and I did not relaize this for a few days. I have called the customer service desk [protected] multiple times to expain that I was not interested in there service and to refund my 49.90 and the $35 it cost me for a bank overdraft fee. The customer service desk has given me three different dates when the money would be returened but I Havent recieved nothing to this day. I have had correspondence with Gabriel and the manage Michelle Ferguson who refuses to show screen shot prrof where I signed up for this. The IP address she said I signed up from was not from my PC and she refuses to acknowledge this. I want to see a screen shot for two reasons first so I can see where this check box is so I can alert other consumers to this fraud that this company is performing. This company is a disgrace in they way they take advantage of people and fail to retuen all funds.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
This is the 3rd check drawn on my bank and I did not write or authorize it. Each one is 39.95.
I was checking my checking account and noticed that a check was printed and processed for $49.90. I did not authorize this account and processing. When I call to cancel this service and get a refund I was treated nicely and told I would receive my refund by November 4, 2010 to my house. I did not anticipate this being taken out of my account and did not have the funds to pay the check. I was charged an overdraft charge and this will not be refunded.
I didn't authorize you guys to take anything out of my account and I need my money credited back to my account. I don't even know the business of your company.