DESERT DUNES ANIMAL HOSPITAL reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about DESERT DUNES ANIMAL HOSPITAL
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Misdiagnosed a terminal illness
My darling little Yorkie kept being bloated and lethargic. I had put him on a calorie reduced diet to help him lose weight. No matter what I did, he stayed bloated. Finally, his lethargy caused me to take him to Desert Dunes. The doc told me he was obese and I needed to stop giving him too many treats. I explained that I did not give him treats, but he did not lose weight anyway. He weight almost 14 pounds that day at the vet. Ultimately, my darling collapsed and I took him to the local emergency vet in the middle of the night. That vet took one look at him and said "congestive heart failure -- he is full of fluid". He died that night. I hate the vet at Desert Dunes for being so obtuse as to assume that my darling was just eating too much, and never tested him for anything else. He was not obese at all; he was full of fluid from congestive heart failure, which could have been treated!
The complaint has been investigated and resolved to the customer’s satisfaction.
A BEAUTIFUL GOLDEN RETRIEVER
Henry Randazzo, DVM, Desert Dunes Animal Hospital, Bermuda Dunes, Ca., kept selling me on deep dental cleaning using anesthesia on my beloved 13 y/o female Golden Retriever. As a result of using anesthesia on an old dog, she suffered a massive stroke immediately thereafter, but regardless, she was discharged from the animal hospital that same day and in...
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