copsplus.com review: Backordered products

I ordered a holster for work from this company at the end of July. Originally it showed that my item would ship in 7-20 days. A good two weeks go by and I don't have any emails or communications about my order, but my payment was processed swiftly. I log on and check my order and it shows its on backorder and gives me a date of Aug. 16. That date rolls around and I log on only to discover that it now shows Aug. 23. I call the company and they tell me there is nothing they can do, its on the manufacters side. Aug. 23 rolls around and I now have a sate of Sept. 6. I don't know it this is how they always do business but I think I'll be calling for a cancellation and a refund this week. REDICULOUS!