Cinch Home Warranty reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Cinch Home Warranty
Welcome to our customer reviews and complaints page for Cinch Home Warranty. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Cinch Home Warranty.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Cinch Home Warranty's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Cinch Home Warranty, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Cinch Home Warranty. Your feedback is an important part of our community and will help others make informed decisions.
AC/Heating services
In early October, I placed a service request about my gas hearing unit. After the company's local repair contractor came and checked out the equipment, he placed an order for a part that needs to be purchased. when I checked a couple at the end of October, I was told the the part is on its way. In mid November, I was told that the order was cancelled...
Read full review of Cinch Home WarrantyAir conditioning unit
My A/C went out end of June and the company could not find anyone to repair it and I was told to get my own contractor. The contractor called with the replacement cost of $4600 ($3400-outdoor unit, $400 evaporator, $800 labor) and was authorized for $4600. Submitted first invoice 6/29/21, then 7/29/21, 8/9/21, 11/3/21 and 11/16/21. They will only pay $3200 of the $4600 claiming that the unit would only cost them $1722 however they could NOT find a technician to come out and so they told me to get my own technician which I did. The technician would only come out on the condition that I pay him first as all technicians that I called would NOT work directly for Cinch as they have not been reimbursed in the past. The contract says they will replace the unit and cover the cost which they are not doing. Not once did they say they would send the unit for which they would pay for and have my technician install. The email for the legal department is legal@cinchhs.com
Desired outcome: Full reimbursement per the contract
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