BookOnline.com reviews and complaints
This review was chosen algorithmically as the most valued customer feedback.
Overcharging, misleading website that looks like actual hotel site
I recently booked a reservation for the quality Inn in Westfield, Massachusetts. When I searched for this hotel, I specifically did not want to go to an online booking site but to the actual hotel website. I thought I was on the actual hotel website from the search and the Graphics made it look like I was on the quality inn website but I was not. The...
Read full complaint and 2 comments
This review was chosen algorithmically as the most valued customer feedback.
Booking fees
I went to what I thought was Sleepinn.com to book reservations, but somehow ended up booking reservations through Bookonline.com. When I received my conformation via email the price, I was charged was twice the price I was quoted. I contacted Bookonline.com where I was, I clearly explained that no refunds were given. I then filled fraudulent charges with my bank.
Read full complaint
We have received your comment. Thank you!