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The good, the bad, and the ugly - discover what customers are saying about AllState Financial Group

Welcome to our customer reviews and complaints page for AllState Financial Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with AllState Financial Group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used AllState Financial Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with AllState Financial Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with AllState Financial Group. Your feedback is an important part of our community and will help others make informed decisions.

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12:00 am EST

AllState Financial Group Scam and cheating!

Do not fall for this scam, my name is tommy and i wanted to let everyone know that all state financial group is a scam, i sent the 1254 dollars to secure my loan as an insurance policy, sent my funds would be wired to me within 24 hours, guess what, its been a week, and they are ignoring my phone calls and telling me that they wanted more money to secure my loan, a different amount each, day, my agent was jennifer gray and she was stating a whole lot of B*ll [censored] reasons on why my loan has been wired yet, they told me a refund would be sent out and it would take up to a week for it to reach me and i still haven't reached me please do not fall for this scam, there supposed phone number is [protected] so don't get caught by these lowlifes.

If anyone at all needs any help to bring these guys down please send me an email and we will take em down together.

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12:00 am EST

AllState Financial Group Loan scams from canada!

I’m emailing you this complaint against this company (Allstate Financial Group in Canada) because they scam me out of my money, in the amount of $620.00 on November 30, 2007. I started when I received an email about loans for people with fair credit, bad credit or no credit with a low interest rate. I responded because I was interest in the loan. I was first contacted by Donna Chapmen and she told me that I was preapproved for the loan amount of $8000.00 with a 9% interest... my payments will be $155.00 per month for 55 months. I also sent a copy of my pay stubs, social security card, my bank account information, and my id card by faxing it at the number [protected]. So there after, Donna Chapmen told me that she’ll email me the contract to look over and sign…. But in the meanwhile she told me to send the amount of $620.00 in money gram and I did since it sounded legitimate. I sent the money in Donna Chapmen’s name and it was sent to Ajax, Ontario Canada. I contacted Donna soon after and I also checked my email for the contract( which was not there)... so Donna told me that the email should be there if not , she’ll send it again and go ahead and process my loan to be sent to my account. One hour went by and I contacted Donna again and told her that I did not receive the email... then she stated the email was down and she’ll fax the contract. I had given her the fax number to my job and 30 minutes went by and NO FAX! So, I called her about 10 times and could not get her! So I waited at least 20 minutes and tried again. When I did get in contact with her she pretended to be her own secretary and changed her voice (but I knew it was her) and she posed as her own secretary. Then she told me that Donna Chapmen was in a meeting and she cannot get access to my account. So, I decided to call back in a few minutes and spoke with Kirsten Cooper (another loan adviser)... I told her what was going on with Donna Chapmen and she stated that the email system is down but she saw my information in the system and I’ll need to send an additional $525.00 to secure the loan anticipated for the monthly payment requested for the 55 months. I started to cry because I sent her some of my rent money! Kirsten apologies and said she doesn’t know why Donna would tell me I only need to send $620.00 when they require more for my loan. So, I told her to send my money back because I don’t have the additional $525.00... Kurten then stated that they will send the money back but they will need to take out fees due to backing out of the contract. I informed her that I DID NOT SIGN ANY CONTRACT and DID NOT RECEIVE IT VIA EMAIL (because their email was down and Kursten Cooper confirmed it!). Kursten stated that Donna can get into trouble for accepting the money without a signed contract. Then, Kursten stated that I will receive my money back in 15-30 days since it was sent Money Gram. It’s been a little over 15 days and still no refunded check. I have also looked up Allstate Financial Group and they have a lot of complaints about the same thing….SCAMMING INNOCENT PEOPLE, WHO ARE DOWN ON THEIR LUCK and HARD EARNED INCOME, OUT OF THEIR MONEY. Please, Please, Please, Please, HELP ME. Please contact me at [protected]. These people have my personal information and also my funds... Please investigate them and close the company down. I’m also aware (now) that it is a crime to collect up-front fees/advance fees for a loan in both the USA and Canada. I will also file a civil suit against the company and contact the FBI. There is also a website www.complaintsboard.com, where there are many people on that site that have been scammed out of their money by ALLSTATE FINANCIAL GROUP in CANADA.

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grd82655
Gillsville, US
May 06, 2008 11:26 am EDT

I have also been scmmed! I talked to a company called Henderson Financial. I sent 775.00 to Carol Holland in Canada. When my money wasn't put in my account I was told I needed to send another 775.00. I sent this but something was eating at me. I called the moneygram people and they refunded my 2nd. 775.00. When I called them they told me they would be happy to refund my first 775.00 and it would be fedex to me on Saturday May 2. Imagine, I did not recieve it. So on Monday, I called and I get a recording that says your universak acc9unt has been put on hold. I was borrowing to pay my income tax. My husband has been out of work with his heart, and I have a daughter in college. I hope the people that scams us can not sleep a wink at night. I pray
that God deals with their conscience and they have the same done to them one day.

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Clara Thompson
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Mar 06, 2008 5:37 am EST

I received an approval letter and so did my son from International Lending, my financial advisor as she calls herself is Kimberly White and my sons is David. Can't right now remember the last name. They were suppose to e-mail me a contract to sign but my computer told me it couldn't download it due to some technical reasons. Kimberly then e-mailed it to me again with the same difficulty. She then said she would e-mail it to me to another e-mail address, still not received. Yeasterday my son received a call from this David and wanted to know if my son was still interested in receiving the $6000 he was approved for. I told him if my son had $600 to throw away he wouldn't need the loan. He asked if he was having trouble raising the $600 and I told him yes. He ended up saying he would see what he could do on his end. My son nor I have tried to send them any money nor do not intend to send any because we went on our first instinct sounds too good to be true then it is. Their telephone number is [protected] ext. 3798. When this David called tho it came up private name and private number. So what does that say. They also said they were with the BBB, but BBB Emblem is not on their webpage. The address that showed on my approval number is ALL STATE FINANCIAL GROUP 7887 BAY STREET TORONTO MA mit2z7 CANADA. But when you look it up on the computer it has things to do with insurance not lending money.

I feel sorry for all of you out there that fell for this scam because they do sound legit, had me convienced temporaily but I kept checking until I found this web site. Thanks for saving me and my son a total of $1200 between the two of us. $600 for him and $600 for me. We even asked them why couldn't they take the money for the first three months payment out of the $6000 and they refused this offer. Try this the next time and if they refuse, put up a red Flag, and save yourself the heartache and losing your hard earned wages. We need to stick together and stop them now. If anyone wants to e-mail me and talk to do something about this e-mail me at mwihtam@comcast.net

Clara Thompson.

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Buford Benton
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Feb 10, 2008 3:11 pm EST

I think something should be done. I gave them money they said they would return it. It has now been two months still no money. I try calling the number they gave me and now it is temp. Disconnected.

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Asahel Williams
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Jan 10, 2008 8:59 pm EST

These are not the only people that are doing this. I lost my apartment because of scams like this.

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Jocelyn Toombs
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Jan 09, 2008 8:59 am EST

I as well have went through the same thing you guys went through, from the same scandalous company, i had even reffered my own mother n law and father n law bc they were in a hardship themselves with money and they were scammed like us all. I felt so bad refferring them esp when they paid out a bigger deposit than i did, i had spoken with chris johnson he came off as a nice and well spoken person when all along he was just in the whole scam fam. like every one else there. I HAD EVEN CALLED AND TOLD THEM THAT THEY ARE ON THE SCAMMERS WEBSITE, and the guy named steve i spoke with as well said "oh really", "it must be another company", and "its a mistake", i was like WHATEVER! but im steal in need to take care of this medical expense i was trying to pay for, and doesnt look like i'am going to get the medical attention i need due to my stupidity of this ridiculous and messed up company ( messed up is not even the word i want to use) but PLEASE someone try to do something, luckly my bank was able to help me out and reimburse me but not all banks will do that like my mother n father law's didnt. SO IF ANYONE IS AN ATTONEY OR ANYTHING IN THE LEGAL SYSTEM TO STOP THESE SICK PPL TAKING INNOCENT PPL IN FINANCIAL NEED LIKE ME, out and locked up if you ask me.

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pat engledow
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Jan 07, 2008 9:32 am EST

I am among the victims of these scam artists. I too believe that something should be done. Has anyone spoken to an attorney regarding a class action suit in an effort to get our money back and stop these guys? It has to be against the law... surely something can be done if we ban together.

Email me and let me know if anyone has spoken with an attorney.

Thanks, pat.

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Nikki
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Dec 31, 2007 7:02 am EST

Finally! I've called [protected] ex 803 and Kirsten answered and told me she is the loan officer and she has my loan, howerver my bank doesn't take international direct deposit. Just got off the phone with my bank and they do take inter dd. Calling Kirsten back now to see what other kind of excuse she's going to give me now. This is RIDICULOUS!

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Nikki
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Dec 21, 2007 1:47 pm EST

I wish I would have seen this site prior to sending allsfg my security deposit. I had contacted them yesterday numerous times and every time I called a live person actually answered(that was before they had my deposit!) I tried calling them today for at least 3 HOURS straight and no one will answer, I sent 5 emails today - NO RESPONSE! Tina from allsfg told me my money would be in my account first thing this morning - needless to say NO MONEY! Do not TRUST this SO - CALLED company!

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Michele Snow
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Dec 20, 2007 12:22 pm EST

Laura I know what you are going through. I was in contact with the same person. When the "loan" wasn't put into my account I call and asked them for the reference number of the wire they sent so my bank could trace it and find out what happened. They didn't like that and told me that I needed to send more money and I told them they can't do that because I had signed a contract for a set amount and that since they weren't going to honor that I wanted a refund they got mad and hung up on me. I called the next day and they told me the refund would be mailed that day. That was over 2 weeks ago. Now I can't get a hold of anyone. No one answers when I call and I know if When I leave messages they aren't going to call me back. I will keep calling until they get sick and tired of hearing from me and issue me the refund. I also send e-mails to them. We should all keep leaving them messages and e-mailing them to get the message across that we are not going anywhere.

Good luck in your efforts to get your refund back.

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AllState Financial Group Loan scam!

Allstate Financial group, Allsfg.com aka: Secondchance financial are all rip off artists! DO NOT FALL FOR THIS SCAM! These people approve you for a loan, then ask for a 'security deposit' you send the money 'western union' or 'money gram'. Typically $958.00 to $1000.00. They get it (of course), then you expect your loan to be deposited into your account with in 12-24 hrs. It's NOT; you then contact them, not always getting through, and they say' Oh I'm sorry you are a high risk account so we need an additional $650.00 to secure the loan'. You send it. BAD MOVE. Once you have sent it you can't get a hold of them, they don't return your calls and if you are lucky enough to actually get a warm body on the phone, they hang up on you.

This has happened to me and at least a dozen people in the last 30 day.

DO NOT LET THIS HAPPEN TO YOU!

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txgirl
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Sep 01, 2008 8:31 pm EDT

what about Allstate survey, they sent me a check for $4, 875.00. yes money gram is involved. I really think it is a scam too!

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Jess
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Jun 01, 2008 12:54 am EDT

I was scam by a company by the name of american lending on toronto canada. The told me I was approve for a loan and that it would be deposit into my bank account. I sent them 1600 for insurance. Never recieved the money.

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robert childers
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Jan 25, 2008 2:43 am EST

I to was ripped off by this company. The lady I talked to was Ashley Bateman. We were told that because of insurance fees we needed to send $1100. Because of credit issues, we thought it was okay. We called Ashley after we had sent the moeny gram. She told us that we needed to send more money, we told her no
we wanted our refund. She told us last week the check would be sent to us this week. We never received our check and the phone to reach Ashley is now not working.

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john haygood
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Jan 11, 2008 4:32 pm EST

this lady keeps calling my cell phone and I can't even understand her name or hear the name of the company I think its from north american lending but can't really hear. She keeps giving me an 800 number but all I get is what sounds like a fax ringing! I'm glad I didn't send them any money!

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Linda Morrison
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Jan 10, 2008 1:49 pm EST

I was ripped off by this company 6 days ago for $1400.00. I have gone to the www.ic3.gov site and have filed a complaint. If anyone knows how we can get our money back please, please share with me. I gave them all our savings.

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Felicia Doyle
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Jan 08, 2008 2:03 pm EST

I almost fell fo this my self--fortunately I didn't send any money. The name of the company i contacted is F.C. Financial Group out of Toronto Canada.

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Laura burton
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Jan 07, 2008 12:53 pm EST

I was ripped off too by this company and 3 days before christmas! Is there any thing that can be done to stop them and get our money back.

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Brianna Barger
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Jan 07, 2008 10:04 am EST

I too have been scammed by Kursten Cooper. I sent her a total of $4,000 to get an $8,000 loan like an idiot. I also checked out the www.getnorthamericanlending.com and called. Sure enough, it is the same people. The only way to get them in trouble, is to make enough complaints to the FBI. If there are a certain amount of complaints and a substantial amount of money ivolved (which is sounds like there is) the FBI will do something. The site to make a complaint is www.ic3.gov

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Diane
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Dec 30, 2007 6:01 pm EST

My husband was looking for a business loan to start his own restaurant, he received an email from Allstate Financial Group stating that he could qualify and to contact Kurtsten Cooper at ext#803. He did and he gave her all of his pertinent information. She told him he was approved for a $200,000 loan with an over $9000 security deposit.
We went online to research them and found nothing on them, there was an article that was about a legitamte "Allstate Financial Group". We scrapped together $8000 and asked Kursten to lower the loan amount because that was all we could come up with, she said that they would take the $8000 and prorate the deposit so our payments would be slightly higher.
We spoke with Kursten no less than 9 times regarding this loan and that we were skeptical about it. We were assured that "they have been in business for five years" blah, blah, blah...needless to say she was very convincing and we sent our money via Money Gram as directed. We were told the money would be wired into our account but we received nothing. I even had our banks wiring department speak with her on a 3 way call.
Kursten hung up on us a number of times, put us on hold etc. She said the problem was that our bank doesn't accept international wires, which is true. So we had to send more moeny for them to courier the check to us. We did and waited all day for the courier who never showed up.
We contacted Kursten again and she "checked her email" and she said the courier was unable to make the delivery due to weather conditions. We demanded our money back and she "issued a refund" on the Tuesday after Thanksgiving and it would take"15-30 days" for us to receive it. Needless to say it is December 30th and we have received NOTHING
I read someone's report on www.complaintsboard.com and they said that the company is now going by www.getnorthamericanlending.com, I looked up the wed site and it is nearly word for word as their allsfg.com site. The Allstate Financial Groups phones are not working so I called the Get North America Lending's phone number and guess who answered ext 803...none other than Kursten Cooper. I told her we had not received our refund and she said she would "reissure" it.
If anyone is putting together a civil suit against them we would like to join it...maybe together we can stop them from scamming others, may be get some money back and see them all arrested for scamming hardworking people.

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I smell a scam
, US
Dec 29, 2007 11:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

All I can say is WOW, I', actually in process of trying to seccure a loan of $8000 as we speak. I started my loan process with All State at the end of November and here we are almost into January and I too notice that they seemed very hard at times to reach, they NEVER return calls or initiated a call to me what so ever. The last time I spoke with a loan representitive was last week 12/20/07 when after weeks of trying to reach Roger Manning (my loan rep) and like most of the previous complaints I've been reading I was also told that a contract was going to be mailed and to send money ($550) to secure my loan. I however have been playing the waiting game on the contract that after a week has yet to arrive. Fortunate for me I didn't sent any money already knowing that I needed contract in hand FIRST to review before I send anyone any amount of money. Im a read first several times to make sure I fully understand what I'm signing before I sign kinda woman( I learned that from my experience with my ex husband) so fortunate for me im not out of money and based on the complaints that you all have shared with me I wont be out of money but I am still concerned about the mypersonal information that like all of you,I did send to these scam artist( ID, Bank info, social security number).I thank all of you for sharing your situations, I only wished I could have seen the post prior to me sending my info. I hope others will read all of our post and not get mixed up with these clowns as well.

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12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AllState Financial Group Do not fall for this scam!

ALERT: do not fall for this, I want to get the word out, my husband thought they were legit, he faxed some info to them, thank GOODNESS he did not give them money. My "spidey sense" starting tingling so I did some research and this is the same group that did business in New Jersey and Washington, along with a bunch of other places. The BBB has tried to contact this company in the past to no avail. i found that the website that was emailed to us was exactly the same as the listings with other physical addresses on the BBB site. PS: the address they sent us is not found on the Canadian post site. I do believe the postal code is bogus as well (along with their 888 number).

I have email with ALL HEADERS, their email comes to you from an email marketing service called CONSTANT CONTACT.
Here is the original email: (my suspicion was raised when i realized they cannot spell + they say "valued customer" instead of your last name. )

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Dear Valued Customer,

This letter is to inform you that your application you submitted has been assign to one of our financial Consultant Ryan Atlas. We have carefully reviewed your file and it's with great pleasure to let you know that you have been Pre-approved for the loan you have applied for online.

My name is Ryan Atlas I would like to hear from you as soon as possible so that I can process your application and discuss further details about your loan. You can visit us at our website www.allsfg.com or contact me by email jmyers AT secondchancegrp.com or by calling me on my direct line at [protected] ext. 801 or fax at [protected].We are looking forward to hearing from you.

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Daniel Reigate
, US
Jan 27, 2022 7:57 am EST

My wife found this company online and filled out the application for a 10, 000 dollar loan. She was quickly approved and was told that she would have to make a 980.00 deposit to receive the funds, but that they would be in her account within 2-3 hours. I noticed that the names of the companies are not the same, but are vary similar. Allstate Financial Group has the same tactics as the company Allstate Financial Service, as the complaints that I have read all seem to have a trend in the amounts asked for as a deposit ( ie 985.00, 980.00, 1000.00). Also I noticed that the names of the employees are quite similar as well (Ryan Atlas as opposed to Ryan Jacobs). I have come to the conclusion that quite possibly Allstate Financial Group has changed their name again and is now called Allstate Financial Service. We did not send the deposit as I told her not to when she was asked to send it to a personal email address via E-Transfer, I feel everyone would agree that any financial company would not use a personal email for E-Transfer on a loan. I dont see TD Bank asking you to send your CC payment to the bank managers personal email! Just wouldnt be right. Anyway I hope that this helps some of you and maybe gives some update to help with finding the ppl that took your monies. I feel so bad for the ppl that struggled at christmas and with bills because of these bottom feeders. These ppl are scum and nothing but cowards that hide behind computer screens and telephone lines to trick ppl outta their hard earned money. I am not a saint and have been desperate at times and have done things in my past that I am not proud of, but I have always been straight and have never taken from people or been sneaky about it. I also took my time or punishment when caught, and if I was being shady and a person asked me about my "doings" I was always honest and told them I was up to no good. I hate when people hide and become faceless and cowardly. So i hope that this may help, in the words of Bob Marley, "light up the darkness" and help get the justice that is deserved.

The people who are trying to make this world a darker place never take a day off, why should I?(We) Bob Marley

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Aralis Hernandez
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Dec 10, 2007 12:00 am EST

This people are ofering me a 8.000 personal loans they required a deposit of 695.00 first and them they deposit the money in my acount.
Sounds very good but not thruth.

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Natasha Combs
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Sep 24, 2008 2:11 pm EDT

GOD BLESS ALL STATE
THESE PEOPLE SHOULD BE ASHAMED OF THEMSELVES. I SENT OVER $1200.00 U.S.D DURING THE MONTH OF NOV07 AND STILL TO THIS DAY NO LOAN MONEY AND NO REFUND. WHEN GOD IS THROUGH WITH THESE PEOPLE THEY ARE GOING TO WISH THEY NEVER MESSED WITH ANY ONE ESPECIALLY THAT VICTORIA AND KRUSTEN COOPER.

KEEP COMPLAINING GOOD PEOPLE OF THE UNITED STATES. HOW DOES OUR GOVERNMENT AFTER ALL THESE COMPLAINTS JUST SIT IDELED BY AND DO NOTHING IT STATES ALOT FOR OUR COUNTRY. MAYBE ONE OF THE NEW PRESIDENT WILL DO SOMETHING ABOUT THIS MESS THAT CANADA RESIDENTS ARE PULLING ON U.S. CITIZENS.

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Linda Morrison
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Jan 23, 2008 9:09 am EST

I also was scammed for $1400.00 through getnorthamericanlending.com same scenario and I have contacted them numerous times and they keep saying I'll get my refund but I haven't seen it yet. I have also contact edwww.ic3.gov, the BBB, I would sure like to stop these people!

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Colline Thibault
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Jan 21, 2008 2:14 pm EST

Hi i recently filed a loan with this company get north american lending they were asking me for a deposit for insurance purposes so of course being trustworthy i gave them $2600.00 and now to this day i have not received anything from them nor can i get a hold of the financial advisor i was talking to Anthony Stevens at ext#805 so now i'm more in debt then ever and i'm out $260.00 , so i hope we can take these people down!

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Michele Snow
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Jan 10, 2008 7:21 am EST

Still no refund. I know it wouldn't happen. I got an e-mail today from the BBB

Complaint ID#: 1169764
Business Name: All State Financial Group

The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.

The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.

If the company has contacted you in the interim, please notify the BBB immediately.

Sincerely,

Cindy Prokop
Complaint Administrator
BBB Complaint Department
cindy@bbbmwo.ca

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Hang in There
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Jan 07, 2008 2:49 pm EST

Also isn't it funny although Cooper works for a different company she has the same EXT! what are those odds?. I say she should play the lottery and quit scamming people.

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Hang in There
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Jan 07, 2008 2:45 pm EST

Does anyone want to set up a room where all those interested in going after these people can all meet at the same time and exchange thoughts, and what everyone else as done to this point. If we all go together we might have a better chance to get someone to listen. Also has anyone else been told they could get their refund via Fed ex? The Cooper mobile said she could send mine for an extra fee of 220.00 when in reality it only costs 58.00. Non the less Fed ex might be interested their name is being tied to a scam. Let me know

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Brianna Barger
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Jan 07, 2008 11:15 am EST

I too was scammed by this company. If the FBI gets enough complaints, they will go after them. I highly advise everyone to make a formal complaint on their website ww.ic3.gov.

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Vickie Converse
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Jan 07, 2008 9:35 am EST

Allstate Financial Group is a major scam. I don't care what anyone says. I checked this company out when I first received my email from them and could find nothing negative about them. Even the BBB seems to endorse them and they deny any claims filed against them. I thought this company was legit, so sent in the required "security deposit". It has been almost 2 months and I have received nothing from them towards my "loan". After the first initial days after sending my deposit, I called the company and spoke to Kursten Cooper who told me I was high risk and they would need an additional amount from me. I told her to forget the loan and that I wanted a refund of my deposit. She said she would process it the next morning and it would take 15-30 days to reach me due to the mail moving slow during the holidays. Well, it's been 23 days and guess what - no refund as of yet. Now I hear that the company has closed under the name of Allstate Financial Group and possibly opened up under getnorthamericanmoneylending.com.
I, like many others, are in a bad place financially due to my husband being laid off from his job several months ago and the family having several medical issues. I thought this would at least get us caught up so we do not get evicted or lose our vehicle, etc., but thanks to people in Canada who apparently have no type of conscience at all, I am in a worse situation than I was before. My son had his first Christmas in 15 years where I had to tell him he would not be getting anything. That did more damage to me than the thought of living in a cardboard box would ever do. I hope all the people involved with Allstate Financial Group, or whoever they may be calling themselves these days, had a wonderful Christmas. Enjoy all you received now because you cannot take it with you to prison.

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