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2:23 pm EDT
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1xbet.in Deposit money not credited my 1xbet gaming account

My 1xbet Gaming id is 838659413...

On 8th may i deposited 40000 on my gaming account it's not reflecting. I called the customer service they ask me to send email to the official web which I did and no response it's been almost a month now. I have been emailing and emailing nothing. please I need my money back am tired of waiting and it's frustrating because that money turns out to be the only money I have ,and 1xbet are holding it I am seriously not happy I want my refund as soon as possible.

Claimed loss: 40000

Desired outcome: Please refund my money

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1xbet.in Money debited from bank account but not showing in 1xbet app

I am Anas Ansari. I deposited 30k rupees into 1xbet app. The money got debit5from my Bank account but not reflecting in my 1xbet app and it has been more than 24 hours, Still did not got money in 1xbet please check the issue asap and deposit my money in account. No prior information is being given to me by your support staff. Please resolve the issue asap.

I have attached all the details.

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Update by Anas Ansari
Apr 02, 2024 8:19 am EDT

Hey,

I have deposited 30k in my 1xbet app.

My cash was debited from account but I haven't received it in my 1xbet app.

Also support team not giving any postive response.It has been 24 hours now. My details are attached.

Please deposit it asap

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1xbet.in 6 days under review requests and no respond

I try to withdraw my money but I got alert security team massage document required. I have sent 18 january 2024 my my national id card and driver license & mobile operator selfie photo all details required also but I am not responding.

When I made massage mailing you said wait all requests process I will send email upt 4times, but not respond me the

Poorest service I ever seen

I have waiting 6 days. I never ever

Seen type of service like that

Desired outcome: Please respond

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Ghost7558
BD
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Feb 10, 2024 8:05 am EST

Did you got?

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9:22 am EST
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1xbet.in Sports Deposit

Hello,

I am raising this complaint as a last resort due to the complete lack of support I have received in regards to a case I have reported on Jan 1st.

I attempted a deposit of Rs 28000 to my sports account using UPI on Jan 1st 9:41 pm IST and the transaction was successfully completed at my end and the money was debited instantly from my bank account and the beneficiary was credited.

However the funds were not added to the 1xbet account balance nor was I able to find any trace for the transaction in the history section.

I opened a case with support and furnished all proofs and screenshots including a written confirmation from the bank regarding the successful transaction and details of the beneficiary account.

However , I am getting zero response from the support team and I am extremely worried that I am getting cheated out of my money.

Kindly help in resolving this issue

Claimed loss: Rs 28000

Desired outcome: Please refund the incorrectly debited money or add the same to my 1xbet sports balance

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Mynewstart
Hyderabad, IN
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Jan 09, 2024 10:44 am EST

Sorry hear , can you please elaborate what's going on !?

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Praveen JP
Kochi, IN
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Jan 09, 2024 11:02 am EST
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Replying to comment of Mynewstart

Basically, I attempted a deposit and it was successful from my end and money got debited. However no payment confirmation from the website nor any trace of the transaction in the system.

The money just disappeared

M
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Mynewstart
Hyderabad, IN
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Jan 09, 2024 12:02 pm EST
Replying to comment of Praveen JP

And their response is !?

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Praveen JP
Kochi, IN
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Jan 10, 2024 9:04 am EST
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Replying to comment of Mynewstart

The basic response asking for a bunch of detials which I provided multiple times.

I even provided the bank details and name of the agent.

Still, no response

M
M
Mynewstart
Hyderabad, IN
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Jan 10, 2024 9:28 am EST
Replying to comment of Praveen JP

Strange

How can it just disappear!

Once you shared the details, they'll process in 3 days ( in the worse case )

What's the reason you getting from them !

Yu can WhatsApp me on

+[protected]

If yu need any help ...

M
M
Mynewstart
Hyderabad, IN
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Jan 08, 2024 4:34 am EST

Hi

Did It get resolved !?

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Praveen JP
Kochi, IN
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Jan 09, 2024 7:02 am EST
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Replying to comment of Mynewstart

No:(

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1xbet.in Money deposit

I deposited 5000 Rs into my 1xbet account, but it hasn't been credited yet. I've contacted their customer support and emailed them, but I haven't received any replies. i have deposited it on 2nd of Dec 2023 at 2:13 AM, I deposited it through IMPS. The site says it will add money in 3 minutes or if there is any issue the payment will be deposited in 24 hours but it’s been 3 days and I didn’t even got any reply.

My email Id: Dixit0001.[protected]@gmail.com

Mobile no. +91 [protected]

Claimed loss: 5000 Rupees

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Mynewstart
Hyderabad, IN
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Jan 08, 2024 4:35 am EST

Greetings

Has the issue been resolved!?

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1xbet.in Deposit not credited in my account

I opened my 1xBet account today(29th of September) and i used Paytm as my mode of deposit to pay 300Rupees, however its been 5 hours and the amount still hasn't been deposited.I sent an email to the support and no response has been recorded. I know the amount is small but this hinders the credibility of 1xBet as well as violation of its own company policy. Payment and deposits should be easy not complicated.

Desired outcome: I would like the amount to be credited into my account as the 1xBet policy says.

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