RegCure.comIncomplete information, no response, no refund!

C
This review was posted by
a verified customer
Verified customer

Regcure said that the Software was free and it would fix computer problems instantly. First misleading statement:

After downloading the software I ran it and it found over 1300 errors on my hard drive. It fixed 16 and told me to register the software to fix the other errors.

Second misleading statement:

I found out that I had to register the software to do the job at hand, that’s when I found out that is was not free, it cost $29.99. I opted to do it because I thought if I purchased the software and fixed the computer, I would be good for now and in the future. That’s when I found out that it was a one year subscription. Very misleading.

After confirming and downloading the software I read the instructions and there was a very distinct “Warning” to examine the group of 1300 files that were found to have errors, to be sure that I agreed that these files were ok to delete. WOOO. That’s not what I was lead to believe I was buying. That was all I could handle… I had enough.

Charles D. McClain.

More RegCure.com Complaints & Reviews

Responses

  • El
    EL-webmaster Dec 28, 2009

    I just downloaded the Free RegCure scan and it found over 1300 errors in my registry. I was thinking about buying it, but I'm glad I checked for complaints first. Thanks for the warning guys and gals... I'll keep my $29. Also, I was referred to Regcure by this website http://registry-repair-program-reviews.com/ and they recommended RegCure. Now that I'm almost sure it's a scam, I went back to that website to tell them they really shouldn't condone RedCure. registry-repair-program-reviews.com has no contact info at all. No way of contacting anyone. Maybe they're all in this scam together.

    0 Votes
  • Jd
    jdflex01 Dec 17, 2009

    signed on to regcure was to be for 29.99 and 10.00 off instant coupon, my bill came to 39.99 no rebate for the coupon and added extras that won't work on my pc. I then used the program it fixed nothing like it said it would, i have more problems now than i had before dll's missing and so on. i guess a refund would be a joke after reading all the other complaints i will never buy anything this company is associated with again.

    0 Votes
  • Be
    benjamin coleman Nov 18, 2009

    i do not like regcure i want this deleted, from my computre

    0 Votes
  • Ga
    gabriela vargas Sep 16, 2009

    i am so mad because this program doest work and i want my money back thank you
    i hope u can help me.
    [email protected] email me to let me know
    because i hab being calling and the costumer service doesnt anwser

    0 Votes
  • Ma
    Madeline Lowe Aug 26, 2009

    DO NOT RENEW...HOW MANY X`S MUST I SAY THIS FOR SOMEONE TO PAY ATTENTION ???????

    0 Votes
  • Si
    silentwarrior Jul 09, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I had reg-cure for a while free and then paid the 29.95 fee. I have had no problems. The other day I mistakenly deleted the whole reg-cure icon. I e-mailed them as to what happened and the next morning they had sent me instructions on how to reconnect again. I'm also going to get their virus protection pkg. I'm very happy with the product and am really surprised to see such bad press of them. I believe they are a great product.

    0 Votes
  • Bu
    butchconrad69 Jul 06, 2009

    I paid for a new year and I keep getting the message that my subscrption is going to expire and I can find, like the rest of you, no place to contact these folks. What gives with that?

    Live and Learn and even at 69 I still have not learned..

    Poppa Smurf

    0 Votes
  • Sc
    scott3747 Jun 28, 2009

    how the hell do i delete this ### off my computer i down loaded it but it just wont go away

    0 Votes
  • Do
    Donald Burks Jun 18, 2009

    After reading the above, I also was burned...What is the best way to get their phone numbere?

    Please help?
    [email protected]

    0 Votes
  • El
    elba gonzalez Apr 29, 2009

    I PURCHSED REGCURE FOR 9.99 AND I WAS CHARGE $86.00 I HAVE THE BANCK TO CHANGE MY ACCOUNT NUMER FOR THIS... I THINK THIS IS A FRUDE...BUNCH OF THIFT...AND VERY MAD.

    0 Votes
  • Kr
    kristine Apr 11, 2009

    i just bought this program last night. when I read all the comments. I am scared of it. what should I do?

    0 Votes
  • Ja
    james p gray Mar 06, 2009

    you got money out of my accant dose not work no key send to [email protected] this is james gray

    0 Votes
  • Jo
    joseph reynolds Feb 13, 2009

    cancel my order as of feboary 16, 2009 @ 5:48 AM pacfic time. I'll be contacting Master Card to cancel my order.Thank You-Joseph [email protected]
    Order ID: PTLC-U120209-23MZQ

    0 Votes
  • No
    norman Farnsworth Jan 25, 2009

    I brought reCure but did not get the license for the other program that they said came with it. or the download.

    0 Votes
  • Ca
    Carolyn Scarbrough Nov 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I don't know who will read this, but I hope it is the folks at support.regcure.com. I did like the previous complaint, downloaded the free scan, and later purchased for 29.95 the full program. But then I too did not receive the e-mail that gives me the registery key. I'm not even sure who I am supposed to contact about this. I would like to try it but I need someone to make it possible as I have paid for it. Thank you.

    0 Votes
  • An
    Angela Thrasher Nov 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered regcure last night to fix the errors on my computer but today I cant get the thing to work. It is non responsive, it hasn't fixed anything and I want a full refund. This absolutely not the proper way to handle business.

    0 Votes
  • Th
    Thomas W. Hutson Nov 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sirs;
    I paid for the PLPC and reg cureby credit card.
    PLPC#[protected] A5ED-OEEOC
    Reg Cure#[protected]- OEEOB
    When I registered this # for License I was told I had registered an invalid # . Please correct this erreor and send Myregcure an licence to above email address.
    Thank you,
    Thomas Hutson

    0 Votes
  • Jj
    JJ Sep 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have a crack that makes it work fine, no key needed, email me if you want it:)
    [email protected]

    0 Votes
  • Lo
    lori bartow Aug 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You people are a rip off IAM GOING TO SUE YOU.I have some of the best defence attorneys in oregon .You have no phone number or web site that can be contacted.I placed an order .Yesterday the 17th of OUG I have have been trying to cancel that order all night long.Your a scam and you will LOSE.. .You have no Ideawho you are messing with.I have BIG family members in the courts.Cancel this FN order ASAP.

    0 Votes
  • Ro
    Robert E Lucas Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was having trouble with my e-mail acount Regcure popped up and offered to fix it for free. Ya Sure. For $29.95 they would fix it. OK I bought in. To activate the program you need to have a " security code" that they will send you via e-mail. Ok ! Only now I'm locked out of E-Mail I can't get in./ They don't publish any kind of direct contact methods. No Phone #.and I'm on my own to fix this darn thing. I'll get my money back by advising AMEX of the problem but the aggrivation will be mine to endure. STAY AWAY FROM THIS OUTFIT.

    0 Votes
  • Ne
    Neal K Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Regcure is a scam. you never need a registry fixer in the first place. I would say to someone buying a program like this, buy a good anti virus program casu most likely its a virus or you don't have enough ram in your computer.
    My computer runs like a charm and when I had regcure it only found errors in it strange that a comp always has so many errors? I think they the program makes up the errors like an ill concieved defragmentation program.

    please stop buying regcure and just save your money for a better computer and a good anti virus
    try spybot for anti malware.
    try defraginng your comp

    There is no such program that will cure all your software or hardware woes.

    0 Votes
  • Ga
    Gabe Zahony Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Well similar problems. They are misleading people big time and there are tons of scams like this on the net. Somebody should develop and anti scam program and get rid of them. Right now I can't remove the shortcut icon no matter what. Any advise?

    Thanks.

    Gabe

    0 Votes
  • Ro
    Robert Palmer Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am looking for a phone number that I can call to get a receipt for the $39.90 charged on the 11 Feb. 2008 on my VISA.
    Please tell me the phone # to call or send me a receipt ASAP. Need your help.
    Robert Pamer

    0 Votes
  • Jo
    Joey Hatch Apr 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have had the same problems with RegCure. It was suppose to be free but it turns out that I had to purchase it for $39.90 for a year. I've had nothing but problems with it since the day I installed it on my computer.
    I emailed SafeCart the company I send payment to and received a reply from them that they would contact RegCure and if I don't hear from RegCure they would help me with the refund. Has anyone out there had any success in receiving a refund?

    0 Votes
  • Ka
    Karl R Apr 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I purchased RegCure for $29.00 and was also charged $39.00. When I complained I was told that I should have unchecked the box on the order form that bundled additional software to my purchase. Very misleading. Now, after using RegCure for not quite a year, I've been informed that my "Subscription" is about to expire and I need to pay another $29.00 to continue using their software. I don't remember seeing ANYTHING about this when I initially made my purchase. I would never have "rented" their software for such an outrageous price. I was led to believe this was a purchase! I am ver, very angry.

    0 Votes
  • Ju
    Justin Apr 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    What was the website and the phone number for RegCure

    0 Votes
  • Mi
    MIKE KUIK Apr 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    have payed for regcure, but was not e-mailed the registration key

    0 Votes
  • Te
    Terry Rassi Mar 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Won;t even finish scanning then just shuts down. I shorten scan abut it would not remove any problems. I haven't any improvements as a matter of fact my PC seedms to be gettiny worse. I'm Removing the program an asking paypal to get my money back. If this is not done I'll report this to the BBB.

    0 Votes
  • Pa
    Patrick Diaz Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I spent 39.00 and it was only supposed to cost 29.00, thats the first problem the second is I have to run it 2 or 3 times a week because the errors keep coming back. And I have to run it 3 times each time I run it to get rid of the errors. But it don't matter they come back anyways. I was wondering now that you ripped me off do I get my money back or what.

    0 Votes
  • Jo
    Joe Mulch Mar 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Reg will not turn off. At logoff it states do not log off 90 errors. Can you turn this thing off or delete? Watch for did not register. SCAM.

    0 Votes
  • El
    ellenhunt Feb 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Regcure did nothing for my computer.

    0 Votes
  • Ta
    Tanya Conklin Feb 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i purchased the regcure and then i had work done to my computer and he erased regcure but i don't remember my registration number can you tell me what it is

    0 Votes
  • Me
    melissa sue james Jan 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I need a contact number to cancel please help.

    0 Votes
  • Ro
    robert fletcher Dec 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    as of right now i've been ripped off for $29.95, i've spent 3 to 5 hours trying to get my license key activated.

    0 Votes
  • Ro
    robert fletcher Dec 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    regcure is a scam, pure and simple, too much hassle, too much trouble too much of everything negative nothing positive

    0 Votes
  • Ti
    Timothy Davis Nov 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too am having problems as the program is not removing programs because it says my license is not registered. Also they charged me twice for the program. I want my money back.

    0 Votes
  • Mi
    Michael Nov 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yeah, I am having a similar problem as most. The product failed to do as advertised. Now I can't seem to contact them nor get my money back.

    I already filed s complaint with my bank, and will be reporting them to the Better Business Bureau and whoever else that have authority on this issue- I will be blogging about RegCure and their problematic service on myspace, craigslist & any other sites I deem popular.

    0 Votes
  • El
    Ellen Brotman Oct 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was told it was free... then when I ran the scan it came back with numerous errors that I was told they couldn't fix unless I registered.
    I was prompted to register in order for the scan to work, so I agreed to purchase the package to get rid of the errors they found. The cost was $29.95. When I agreed to do that and printed my receipt it was for $39.00.. not $29.95. Tried talking to the live chat and they pretended to be totally ignorant of the situation and told me when I was registering I should un-check that box. There was no box or options. I will be going to my bank so I cancel the whole transaction.
    I've have tried getting a phone number to call and that isn't available. If you have one let me know. I will also be filing a complaint with the consumer Protection agency.

    0 Votes
  • Ri
    Ricky Savard Sep 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    After i purchased Regcured. it did nothing for my computer. its not faster its slower and it didn't fix any of the problems it said that it was going to. I want a full refund and to know that my computer and my account aren't going to get ripped off.

    0 Votes
  • Er
    Eric M Dennis Sr Sep 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Charles D. Mcclain state most of my complaints about this company. I have have had nothing but grief from this software company. I highly recommend that you go else-where for a reputable software company that is not from Canada. Maybe to Iran!!!

    0 Votes

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