The complaint has been investigated and
resolved to the customer's satisfactionResolved Red Deer Regional Hospital Centre — abuse
resolved to the customer's satisfaction
Red deer hospital - was having severe pain and was not believed by emergency doctor. Initially she was rude to me and made awful comments to me. They could not find the results of my scan. When the results were finally located her attitude changed. I felt the nurses were put off if I or the other patients rang the bell for assistance. Although not all of the staff were like this. After they removed the stones that were causing the severe pain, they sent me up to a ward where the nurses did not seem experience with my condition. Most of the nursing staff was rude and unprofessional. I had a bit of a run in with one nurse and she proceeded to tell the other nurses, her side of the incident, after that the nurses were quite rude and did not check up on me, made comments that were extremely rude. I was sent home the same day as I had surgery, still suffering in pain. Doctor who did my surgery was very nice but even he seemed a bit put off or something when I saw him the morning after my surgery. Being sent home in severe pain, having to wait 45 minutes to have my tylenol 3 and anti biotic prescription filled, I was beside myself, I threw up all over myself when I was driving home. I still have not slept in two and a half days due to pain. They also did not give me an enema a desperately needed, but did send me home with one... I dont have the strength to do it and my bowels feel like they have shut down.. Has anyone else experienced similar?