RecordsArea.com review: Useless site! 221

I sure wish I had checked around and found this website before ordering the Recordsarea.com. I, too, ordered the Premium Lifetime Unlimited subscription, which, by the way, they are still offering on their website as of 12/10/08. Actually, it was an early Christmas gift from my son. What a total disappointment it is! I am working on our family genealogy and the program locks you out for 24 hours after so many inquiries. Today it locked me out after only 5 inquiries. I emailed the company and they also told me I had a 5 Year Plan. They said I could unlock the blocks for $19, 95 more. I emailed them back today and told them to cancel my subscription. I called my son and told him to call his credit card company and stop payment. Thanks for providing the Clickbank phone number...he may need that, too.

I will definitely be checking out any other websites before I "buy" into them. You are right...Recordsarea.com is one big SCAM.

I was sucked in by the apparent ability to provide info. After two searches I was hit with a requirement for $19.95 to " lift" my two-a-day limit on searches. What a load of carp.

Avoid these idiots. Call your credit card company and stop payment.

I tried using this site. Can't retrieve information all ready in the phone book let alone information I know. Cannot find the people selling this product thru their website - page is not available. On the serches I tried my country is not even listed and I live in Canada. Called the Visa people and I now have to battle it out with Clickbank and pray I get my money back. I signed up for one year and these "people" signed me up for 5 years. Stay away Stay away Stay away Stay away...

All of you are right about this site. CALL YOUR CREDIT CARD CO. IMMEDIATLY AND FILE A CLAIM. Also cancel your card and get a new one. I did the most simple search and found nothing! I tried looking up myself, with my full name (middle included), phone #, EVERYTHING still nothing. Who ever's running this site needs to be stopped and sued. I now have to wait for 10 days to get a new card! I feel like an idiot and I am!

This site is BS as it does not allow you to do a thing without spending more money on top of what you have already paid. STAY AWAY - it does not even recognize me or my family in there search.

FRAUDS

RECORDS AERA COM FRAUDS DRAWN FROM MY CARD TWICE.

Couldn't even find myself.

I am on a very fixed income attempting to find out helth information about my biological mother. I have quite a bit of info on her and was totaly unable to obtain any information. I even upgraded! Than i put in my husbands death and he didnt even come up! RecordsArea should be charged with fraud! They are nothing but a scam! I will be much more careful when i chose this type of website next time! Elizabeth

I too was conned by RecordsArea.com . I asked for a refund and was offered extra search credits and one additional year subsription.What a joke! I input all information about a family member name, age, address, etc. only to find she did not exist.
A NOTE TO ALL! CONTACT ClickBank [protected] ) Thay are returning my money!
RecordsArea.com should be band from the internet!

This site is a fraud! "No data found" is the only response this site gives. No reply was given to my complaints. No offer of assistance. NOTHING!

Same sorry experience as everybody here. Got suckered in by what I thought was an official government web site (or a government sponsored website). I feel like an idiot; this is only the 2nd time I've been fooled on the internet (that's twice too many) but I contacted this company's bank clkbank.com at [protected] who say they will issue a full refund for the $39.95 of my so-called "lifetime" subscription. I did about 20 or so searches on people I knew and came up empty every time, and discovering in the process that I was burning through "credit points", after which I would have to pay for each search. I contacted company multiple times and got either no answer or absurd answers (asking me to reiterate my question while resending me my own words); their service stinks which is logical since this looks like a scam. The fellow at Clkbank told me they are a legitimate company but that their database is very limited. When I see how long the complaints stretch back in months, I am compelled to assume the worst since they are advertising under false pretenses, even offering a dry run on a name check and then telling you they found the information you're looking for but can't release until you subscribe; but once you've subscribe, they then inform you there is no information on that name. Talk about baiting the hook. Caveat Emptor.

I have a deduction of $42.59 posted on my account on 9/25/08. I have NOT requested this service. I will need to have that amount put back into my account, or will run this concern through my bank.

I also got nailed by these people. I'm a fairly intelligent guy but their website is so convincing that I signed up for it. Luckily, I have a very good relationship with American Express that they immediately returned the 29.95 these ### charged for their LACK OF SERVICE.

I'm going to start researching website from now on before signing up for ANYTHING! I suggest people do the same. I was a sucker but you live and learn!

was told a one year membership was $14 when I signed up I was charged$39.Can't find any information.Please everyone who is not satisfied join me in filing a complaint with the Better Business bearu and The Attourney Genersl

I just joined RecordsArea.Com yesterday, and am unable to access my own county. It's a rip off and I deserve a refund.

they took our money and it was the same as flushing it down the commode! They promise everything but you cant get ANY information out of their "services" like they advertise!
Im gonna try the Better Business Bureau or somone like that, they should be held for fraud and give our money back ASAP!

PAID MY MONEY AND GOT NOTHING AND NOANSWER FOR HELP ..THEY SHOULD BE INVESTEGATED...NOTHING BUT A SCAM

THIS SEVICE IS HORABLE I WANT MY MONEY BACK

I ditto every single one of the above complaints! It looked like a reputable site to me but I wish I had read the complaints first. I just joined an hour ago, and absolutely nothing I asked for came up. I "tried" it out by looking up the data on my own family members and relatives, and...NADA! This is definitely a fraudulent site and they should send refunds to everyone! I HATE it when this happens!

I agree. I wish I truly had googled this site beforehand (as my bank agent told me to do next time). I know that in the past I have found good sites like Intelisus that I have been able to use to find info. I called my bank immediately and had them put a stop payment on it. Also emailed the support at records area as well as click bank stating I am cancelling my account and also adding to click bank that I think that recordsarea is a scam site so hopefully click bank will drop them as a customer. although who knows about click bank...

what in gods name is U S A doing about recordarea.com how many more complaints do you need to act on this scam
i am from wales Great Britain i have just paid for their services to find info on my mothers death and my farthers death only to find i cannot acces any information
i ALWAYS THOUGHT U S A WAS A VERY CLEVER COUNTRY and that goverment would of been able to act on these people or things as they have no heart obviously, to stop this scam before they rob anyone else.
obviously Great Britain is much more up on scams maybe they could contact our consumer services and learn somthing.
A VERY ANNOYED DOREEN JONES

I wish I had read this web site before I sent off my money. I have been charged two lots of £25.+ and I can't get any of my ancestors. Am I such an idiot?.

This site is a total scam. I can't believe I fell for this and signed up for two years. I will protest the charge when it comes thru on the monthly statement.

within a few minutes of trying to find ANY information other than phone book info, I called my credit card company which said that you can wait until the charge posts, about 3 days, then call the credit card company and they will cancel payment if it is a fraudulant company. Good luck!

I purchased a membership last night for $29.95 to search for an individual using a license plate number.
I have not received the information that I requested and when I continued to ask for assistance, I got no response. This is theft! Can someone help me?

SORRY, SORRY SORRY DONT WASTE YOUR MONEY

Hi Grady,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.

If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi there,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.
If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi Curtis,

While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.

Our contact information is on the support page in your members area, in addition to this, the telephone number is also on your credit card statement. if you have any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi there,

Our contact information is on the support page in your members area, in addition to this, the telephone number is also on your credit card statement. if you have any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi there,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.
If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi there,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.
If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

Hi there,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.
If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

To everyone who wrote a complaint a this site, THIS SITE IS A TOTAL RIP OFF!, they completly suck, you could get more information on someone by calling "411". $29.95 that I spent is totally wasted.

I HAVE BEEN TRYING TO LOGIN ON AND I HAVE NEVER HAD SO MUCH TROUBLE TRYING TO GET INTO THE WEB SITE. I PAID $ 50.00 AND I TOOK IT FROM MY HUSBAND ACCOUNT AND WHEN I GO IN THEY TELL ME TO PAY AGAIN, I DON'T THINK SO ? YOU ALL KEEP SENDING ME CODES AFTER CODES AND WHEN I TRY THEM THEY DON'T WORK, IF I CAN'T GET INTO THE WEB SITE BE 5;OO P, M. I AM GOING TO MY LAWYER AND SUE.

AGAIN OTHERE CONFIRMATION CODE ; I'LL BE DAM

Same here. Today is July 10, 2008. I just got ripped off by recordsarea.com. Something needs to be done about these guys. Now I have to call the credit card company to cancel the card today.

Same situation, I placed the order $29.95, went searching and got nothing in return. No records were found.

I guess they just sit there and collect people's credit card info, charge it and God knows what else.

CERTAINLY NOT AS ADVERTIZED, CONNECTING TO EAQUILLY USELESS AND EXPENSIVE SITES.

i am not getting any where!.it always go's to more money .maybe your just a referal search engine,
or you don't know what your doing...
either way... your a big disapointment, i am in need of finding someone, my health is failing i'm 58
on sdi, i can't afford to support you.

A class action law suit should be organised against the, this forgalant enterprise for its blantant deceipt & theift of each sucker as our company has found to be, & cheated for our effort. To lodge plaintif please reply to A.O.S@optusnet.com.au..THANK YOU!