ReadyWise Preppers And Outdoor Enthusiasts Reviews and Complaints

Latest Reviews and Complaints

N. Schultz

Verified customer

New review

ReadyWise I made an order on 5/5/22, but until now (6/23/22), I haven't received it

I made an order on 5/5/22, but until now (6/23/22), I haven't received it. They took my payment right away, though. I've reached out to this company several times, and every time they said it would ship this week. I've sent emails, but no response. Lately, I can't get anyone on the phone to check on my order. Starting to think I might have been scammed. Maybe I should've ordered through Amazon...

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H. Goldner

Verified customer

ReadyWise I gave $239.20 to this company on March 17th and they said my product would ship in 7 to 10 days

I gave $239.20 to this company on March 17th and they said my product would ship in 7 to 10 days. I called them twice and they keep saying they're not sure when it will ship. They keep telling me to wait, but they're not sure when I'll get it. They already took my money.

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H. Waelchi

Verified customer

ReadyWise I ordered from ReadyWise on Friday 2/11/22 and it just sat in their inbox all weekend and Monday

I ordered from ReadyWise on Friday 2/11/22 and it just sat in their inbox all weekend and Monday. I sent them emails on Monday but got no response. When I called on Tuesday 2/15/22, they told me they were closed on Monday. They never mentioned that they are closed on Mondays. I'm not happy that they took my money on Saturday, a day they claim to be closed. So I cancelled my order and asked for a full refund right away. Every time I try to contact customer service, they give me excuses and tell me to be patient. I just want my money back now. It's the least they can do for being so disappointing. It doesn't take a genius to reverse a credit card charge. I've done it before as a merchant and they can do it too! This is ridiculous. I don't care about their staffing or operating hours. My problem is that ReadyWise has my money and I don't have the products or the refund. I'm done waiting. My next step will be to dispute the charge with my bank or file a complaint with the attorney general's office.

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ReadyWise has received 1 complaints on ComplaintsBoard. The first reported case, I gave $239.20 to this company on March 17th and they said my product would ship in 7 to 10 days, was published on Jul 6, 2023, and the most recent complaint, I made an order on 5/5/22, but until now (6/23/22), I haven't received it, was posted on Jul 6, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is ReadyWise Legit?

ReadyWise earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ReadyWise to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ReadyWise is known for their high standards and safety. If you're thinking about dealing with ReadyWise, it's wise to check how they handle complaints.

We found clear and detailed contact information for ReadyWise. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Readywise.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Readywise.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for ReadyWise have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Readywise.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

We have detected an internal review system on ReadyWise's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely