Rainbow Appliance — Horrendous service!
This company is unbelievable. 1st they sold me a washing machine that is unavailable. After all of the "paperwork" (this was done via phone) and credit card confirmation etc., I asked when it could be delivered, and was told that they would get back to me, that they had to call a GE rep. That never happened, I called them two days later to be told that they had not contacted the GE rep and they weren't showing anything on that machine. I then ordered a more expensive Whirlpool. Arranged for delivery, and it never came. They wanted me to continually call the delivery service man (despite the fact that I had paid them to deal with delivery and set up). I spent three days making long distance calls from Hawaii, paying people to sit in my apartment in Newark to accept delivery, and GUARANTEES that the delivery would happen... JUST WORDS. What kind of way is this to do business??? I am so frustrated at this point. They have promised, yet again, to deliver tomorrow, and I have arranged for someone to sit all day tomorrow (March 14th, 2008) to accept a now questionable delivery. DO NOT BUY ANYTHING FROM THIS COMPANY, THEY MAKE ALL KINDS OF PROMISES, AND DO NOT FOLLOW THRU ON ANY OF THEM... I PERSONALLY THINK, THEY TELL YOU WHAT EVER YOU WANT TO HEAR, JUST TO GET RID OF YOU. BUYER BEWARE!