QuickHealth.Care’s earns a 3.4-star rating from 3 reviews and 21 complaints, showing that the majority of patients are somewhat satisfied with healthcare services.
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Description of Complaint: I purchased a health insurance policy from Q health through the health coverage exchange
Description of Complaint: I purchased a health insurance policy from Q health through the health coverage exchange. I paid for 3 months of coverage in advance for a total of $1,358.59. I canceled the policy on Jun 22, before it was scheduled to take effect on July 1 of this year. I have now called over 6 times to try and get information about a refund. I was initially told it would be processed within 4-6 weeks, it has now been over 7 weeks. When I called again this morning, I was initially told that they had issues crediting my card supplier, when I asked to speak to someone who could explain the issue to me in more detail, I was put on hold for over 30 minutes. I then called back and was told that they had a 'glitch' in their system that has caused a delay in processing refunds and that hopefully my refund will be processed before the end of next week. I have no faith in this company or the fact that they will refund my money. I am also past the window to seek support from my credit card company and so this is the only way that I can get help resolving this matter.
This complaint has been resolved automatically due to user's inactivity.
Thank you for taking the time to share your experience. We are disappointed that your interaction with our team was not up to our high standards. We would like to ensure that your issues have been addressed. Can you please contact us with additional information so we can remedy this immediately?
The QuickHealth Customer Service Team
info@quickhealth.care
Overview of QuickHealth.Care complaint handling
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QuickHealth.Care Contacts
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QuickHealth.Care phone numbers+1 (866) 535-5238+1 (866) 535-5238Click up if you have successfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number 1 1 users reported that they have successfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number Click down if you have unsuccessfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number 7 7 users reported that they have UNsuccessfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number
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QuickHealth.Care emailsinfo@quickhealth.care
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QuickHealth.Care address1209 Orange Street, Wilmington, Delaware, 19801, United States
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QuickHealth.Care social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all QuickHealth.Care contacts
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I signed up 3/2023 prepaid my Policy up until 8/2024. They switched my Policy 1/2024 w/o me knowing ,stating it was the same coverage….it wasn’t. So I finally got it cancelled. They said it was cancelled 12/31/2023. So why haven’t they refunded me my money since I have no insurance with them?
Called and cancelled insurance as we moved to join on my husbands insurance through employment. Called to cancel in September 2022, but this amount $7905.87 is taken anyway from my husbands credit card. Called frequently many times now this number +[protected] is no longer connecting. Be aware.