I agree, they have terrible customer service. They do not return calls, do not answer the phone and act like you are a jerk for inquiring on your order. Why do they think that it is ok to act like that and still be in business. They have an F rating at the BBB (the lowest possible. I wonder why? I wish I could cancel my order, but they processed my CC payment 2 months ago but have never shipped. Always and excuse or just say they have no idea why? You can defend them/yourself all you want to but what you are doing is wrong and very bad customer service!
I did finally talk to someone after trying for almost an hour to get someone on the phone and I got attitude for wanting to find out what is going on, There is no reaseon for acting like this to a customer. EVER!
