I have had to deal with these rude/ignorant people too. I paid off a debt to them a while back because I found out that my license had been suspended and I never rec'd a letter from anyone! I paid the debt (including the ridiculous interest/fee) and thought I was done with them. Next thing I knew, there was a letter from them wanting $2700 for a ticket from 2008. I called them to ask if they could work with me (the ticket was up to $400) since I was unemployed and support 5 children on my own. They didn't care about my situation and instead of making an arrangement with me, they got a court order to freeze my account. Here again, no notification from them. I called my bank (thank God my bank has excellent employees) to find out what happened. Unfortunately they recommended I call these skanks again and find out what can be arranged. Is there anything I can do to make sure they do not pull the extra payment card or denial of pre-arranged payments?
Since so many folks have had the same kind of fraudulent, lying, cheating, rude dealings with these devil spawn...I wonder if there is an atty out there that would be willing to file a class action lawsuit either on contingency or ? Maybe Capital One will have to answer along with these pigs?
PO'd in Silverdale--
this company is the most crooked I have ever had the displeasure of dealing with. They will hold on to an account for a dollar for years so it can accrue an astronomical amount of "fees" and never send you any correspondences. Unfortunately in may cases they thrive on the people that do not know their rights under the statute of limitations and humiliates them. Imagine these people lecturing about "moral obligations"!
For those that are being harassed for "debts" over 6 years old...check the laws of the state and see what the statute of limitations are to collect these debts. If they are past that time, tell them to get educated and they are not getting crap. When they tell you that they will report it to your credit reporting agency, tell them fine-then deal with the reporting agency. Inform them that it is past the # of years and it needs to come off your report. I understand when a debt is owed, but they constantly add outrageous fees over and over to keep you owing. That is part of why this country is in so much debt, because the government allows these underhanded sucker-fish to do this illegal collecting.