well first did you read your contract? that's what happens when you don't read the plan before you sign it... i read the plan coverage on the website and OBVIOUSLY those parts are not listed for coverage. instead of blaming ASC you should blame you for not reading the contract... power train includes engine transmission and drive axle but on drive axle does not list yoke so again OBVIOUSLY not covered and has far has rental obviously sayd for every 4 hours of COVERED repair... it's people like you that try to bring a company down but it's people like you that should be considered scam because you don't read the contract before you sign it .. that is your own fault for not reading and understanding what you were purchasing the contract shame on you
i got to admit that also i have not work for them but i got a call as well and they said i'm gorgeous to be a model and they don't understand why i'm not one yet and tried to get money from me they almost got me untill they ask for money that's when i hanged up the call...
same kind of issue here i am a loyal verizon customer for 2 years and i agree they are going to loose me after this contract is done i'm going to AT & T i am done with verizon very very poor customer service and lack of interest for the existing customers
obviously you work for verizon
I am not a mechanic either but even if you don't know the difference between parts all you have to do it's read the policy you signed for and see if the part they are telling you is listed there if it's not it's not covered.. you sign that you agree with the scope of agreement and all the items covered are listed so obviously u need to read what you sign and on those 2 plans unfortunately the parts you needed done are not listed under the covered parts