I never recived any moving insurance (that I paid for) from Ace. The insurance company said Ace cancelled the contract. Also, went to court and got a "Judgment" that I have been unable to collect. They are in California. I am on the east coast. If anyone has any ideas please let me know. I'm still burning after a few years. These crappies hire local inexperienced guys to load and unload, stack boxes willy nilly, put dressers upside down on top of each other and they lie to us. I used them because they were not inexpensive, over $5, 000. but they were from Israel. Hah! I'll never move again.