I understand the pain your going through, the tag team is ridiculous. I had to explain our situation to them, the lady (supervisor) I had to speak to asked about what all my bills are each month, I did explain thinking this was going to let her know how bad it was for us at the time, she just as same as told me to put my teenagers to work to help pay bills in the house! Really, and the calls are annoying as heck, they don't just call you once a day they repeat all hours 3-4 times an hour. They have too contacted his parents about our situation and it isn't nobody else's business we are in a tight at the moment. But I hate to answer the phone when they would call because of how they talk you down and ask if you can borrow the money from someone, or can you go to one of them money loan programs! I understand I may be behind but don't talk to me like I am trash, or make suggestions such as put your teen kids to work. I think they do need to be looked into how they run their business. We too asked about deferral on a payment that option was not available either, and we also tried to do a partial payment they don't want that they want the full payment. Hopefully with enough people complaining how they do their business it will help!
We also sent a payment to them that was late and it was short by 7.38 and they sent us a fed ex delivered paper saying they were going to repo for us being short on our payment. Now really that short on a payment and they are going to repo. If they would send me a letter in mail or leave me a message that I am short I would have gladly went that day and paid it, but instead they spent more on sending that darn package than my payment was short. Really need to look into this company. I haven't checked to see what our pay off is, I am about scared after reading all this information, but really need to now. Thanks for all the information.
