I find that the people working the counter are courteous, knowledgeable, and always accommodating, and any tire work that I have had done has been top-notch. When I brought my '98 Subaru in for a free tire rotation and told them that one tire was losing air, they removed the tire and found some corrosion on the alloy rim. They then wire-brushed the rim and re-mounted the tire with some sealant, AT NO CHARGE.
And all of my neighbors take their cars and trucks there, and think that the 26 mile drive each way is worth it.