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tom and linda

US
Registration date: Jun 15, 2012
0 helpful votes

tom and linda’s comments

I have one better, we bought a Tempur-Pedic Allura and after 90 days and the smell which we couldn't handle we had it swapped out under warranty but still under Mattress Firms 100 day return. The new one came today and was in cardboard and wrapped in plastic but when they opened it and set it up it had a rip in the top along with a stain on the side. Not only was there a stain but in this triangular 12'" or so stain there were dog hairs in it. I started looking more into the bed after I was told a third bed would be brought out and looked at the tag. It was dated 6-2-2012 made in Albuqurue NM, yes the tag had the incorrect spelling and it had been glued onto another tag which had ben ripped apart but sewn to the bed. As I looked under the new tag I found a date of April 26, 2012 on the permanent tag. Yes 2 months earlier.

My summation is that Mattress Firm requires any returned beds to be clean so they can rip off the permanent tags and glue on a new one which isn't even from Temper-pidic.

Yes I would agree with you class action law suit, but with my iron clad suit I am not going to partner in a class action where the first person that starts it and the attorneys get rich but will be contacting my business lawyer and own Mattress Firm when I am done with them.
I have one better, we bought a Tempur-Pedic Allura and after 90 days and the smell which we couldn't handle we had it swapped out under warranty but still under Mattress Firms 100 day return. The new one came today and was in cardboard and wrapped in plastic but when they opened it and set it up it had a rip in the top along with a stain on the side. Not only was there a stain but in this triangular 12'" or so stain there were dog hairs in it. I started looking more into the bed after I was told a third bed would be brought out and looked at the tag. It was dated 6-2-2012 made in Albuqurue NM, yes the tag had the incorrect spelling and it had been glued onto another tag which had ben ripped apart but sewn to the bed. As I looked under the new tag I found a date of April 26, 2012 on the permanent tag. Yes 2 months earlier.

My summation is that Mattress Firm requires any returned beds to be clean so they can rip off the permanent tags and glue on a new one which isn't even from Temper-pidic.

Yes I would agree with you class action law suit, but with my iron clad suit I am not going to partner in a class action where the first person that starts it and the attorneys get rich but will be contacting my business lawyer and own Mattress Firm when I am done with them.
I have one better, we bought a Tempur-Pedic Allura and after 90 days and the smell which we couldn't handle we had it swapped out under warranty but still under Mattress Firms 100 day return. The new one came today and was in cardboard and wrapped in plastic but when they opened it and set it up it had a rip in the top along with a stain on the side. Not only was there a stain but in this triangular 12'" or so stain there were dog hairs in it. I started looking more into the bed after I was told a third bed would be brought out and looked at the tag. It was dated 6-2-2012 made in Albuqurue NM, yes the tag had the incorrect spelling and it had been glued onto another tag which had ben ripped apart but sewn to the bed. As I looked under the new tag I found a date of April 26, 2012 on the permanent tag. Yes 2 months earlier.

My summation is that Mattress Firm requires any returned beds to be clean so they can rip off the permanent tags and glue on a new one which isn't even from Temper-pidic.

Yes I would agree with you class action law suit, but with my iron clad suit I am not going to partner in a class action where the first person that starts it and the attorneys get rich but will be contacting my business lawyer and own Mattress Firm when I am done with them.