I have been trying to get the return form to return two items. Purchased white wrap and the fur is falling out. Green long dress is not sized properly and the rinestones are a pinkish color and the dress is green with green lace. It does not event match. I have been trying to find a USA telephone number to call also.
The web site keeps you away from the return form. It is a terrible site and not user friendly - totally set up in that fashion. Inform any one wanting to purchasing any items from the Light in the Box NOT to even consider it and move on to someone who is consumer friendly.