I have also been ripped off by this company. I cancelled the very same day I joined and a month later they took £45 out of my account. Tried contacting them online several times but have received no reply. I am now going through the dispute process with my bank to get the money back, my bank is now going to keep a check on my account so they cannot take any more money off me. This company is despicable and should be made shut down.