Dish is definately trying to rip customers and former customers off by scamming equipment returns. If they cant keep track of items already in their possession they need to fire all their employees and start over. I have been victim to their scams twice. The latest is a charge for equipment sent back over a year age in which I had tracking numbers, an e-mail stating they had recieved it and photos of the equipment i boxed up and shipped. Come on the public is not that stupid as to believe this is not intentional