I was making the switch to Fioptics on Sat. Feb. 26th, the technician came out at noon to do the install, So started my problems. He was at the pole on the road for an hour, then came in the house to install the internet, cable and phone. after spending four hours in my house on sat eve. he said he was done, no information on how things worked, IE, remote control, Email, and channel setup. He was actually on his way out the door, and my wife said our phone was not working. He came back in, brought his tools back out, tested the phone line, said "Uh, it was working an hour ago" I said well it's not now! after another HOUR, he said I need to go down the street and check the main distribution box. He came back 15 min. later, said they would have a different crew repair it Monday morning. Well, this monday morning has come and gone, they say now it will be tommorrow. And my TV, the package I signed up for, $110mo. Well, I'm missing 11 channels I am supposed to have, after calling INDIA, they had me on the phone for 35min. just figuring out who, and where I was! This is final ! I'm sticking with INSIGHT! Anyone reading this, DO NOT GO TO CINCINNATI BELL. IT IS A RIP-OFF BIG TIME...
