same thing happened to me. never applied for a loan and they did the "ping" one week then withdrew $30 the next.. called the 877 number and was told 7-10 days for refund. closed my account at bank and opened a new one. reported to state attorney general, but just got a letter saying they need an address to further investigate. let's get these thieves! anyone with address info, please post it. on my checking account it had " DEBT TO WEALTH" next to the number with the .06 deposit/withdrawal and then CASHLOAN next to the $30 withdrawal