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Woolken

US
Registration date: Nov 30, 2011
0 helpful votes

Woolken’s comments

Jun 03, 2016
8:31 am EDT
I ordered for some flowers to be delivered to a hospital in CA. The grand total was $52.88 including a $10 service fee. When my credit card statement came it was $67.85. I e-mailed to them with an attachment of the order confirmation of $52.88. I asked why the amount is different. I was told that because the headquarters was in Canada and they charged a conversion fee and the difference of 2 countries currency exchange. They never mentioned Canadian dollar were involved when I placed the order. They agreed to credit me back the difference, but I have not have received any credit back. It has been more than 2 months now. I do not think they will do anything about it because I just checked the BBB about this company and there are lots of complains about this company. So my advice is stay away from this company.