I have been with filmous for two years now and I have had to contact their customer service twice. Once was for a movie that would not download, They credited me the $1.50 within 24 hours. The second was a complaint that their billing service kept refusing my credit card and the sent a reply in about 10 hours stating they had fixed the link and the credited me an additional $5.00. The do respond to complaints. I should also state that when the site indicates a movie is low quality, it is but for a LQ movie that costs .75cents what do you expect. When HD or high quality is available, expect to pay $1.50 or $2.00
