The Carolina Carports located in Dobson, NC is the one I am having trouble with. Came a day late (said truck broke down), the next day came and did half of the installation, took my check for $1450.00 and said they had forgotton some of the molding pieces that go around the window, under roof and down corner sides, and that they would return the next day. In my opinion, What a load of crap. They did not return the next day, and when I called the office in Dobson all I got was a huge run around with promises of checking into the matter, calling me back by days end, etc. I cann't get an confirmation from them on when they will return. Meanwhile, I have horse hay that needs to be stored and I have no where to store it because they will not come back and finish the job! Valerie is the name of the woman that handles Virginia accounts and she has a horrible and unprofessional attitude making it very obvious that customer service is at the bottom of their priority list. I just want my building finished. I really want to stop payment on the check, not sure I can do that and not suffer repercussions? I say everyone should stay far, far, away from these people, you will surely have problems.
