I would like to see more examples of the problems that people have had working for hhgregg.
Have you witnessed any sign of age discrimination?
Do they have scripted lines, that have to be spoken to each customer?
@LRG10 Real classy comments
Employees of stores such as hhgregg, are pressured to sell service contracts. It does not matter if the store or a third party is the holder of the contract, it is essential that salespeople sell a certain quota of such contracts, in order to stay employed. However, the contracts also put extra money in the pockets of the salespeople. As a consequence, some salespeople will tell their customers anything to get that warranty sale.
Another thing to think about is that if you are offered a service contract, and you do not buy one, you might be in for some retaliatory grief, if you have a problem later on with your purchase. Since the salespeople are under so much pressure to sell service contracts, you might be greeted with some hostility, even if the item is still under the manufacturer's warranty. If the warranty has expired, and you did not buy a service contract-good luck!
@Angeline If everything happened exactly the way you described, and considering that you had purchased a service contract, extended warranty, or whatever - then you did indeed get ripped off.